J.CO Donuts - Gedung Menteng Central — Restaurant in Jakarta

Went here 2PM Sunday for light work, a bit crowded when I arrived but still plenty of seats both indoor (around 10) and outdoor (around 12). Placed in Menara Menteng retail area, they’re accessible by bus and car & bike parking is ample. The place is clean and well air-conditioned, not so noisy as well although they’re next to a main street.

They offer assorted donuts, cakes, pastries, yoghurts, and both coffee & non-coffee drinks. Price is quite cheap as they position themself below Sbux in pricing. I ordered their signature jcocino iced coffee which comes with complimentary glazed donut. The coffee is so-so but ok for its price (32k IDR for medium size). As it’s caffe latte basically, doesn’t taste too strong of a coffee. The donut is warm, soft and sweet. That’s it.

Wifi is fairly good, electric plug is not so much available, and servers are so-so. Early notice that they have minimum order of 30k IDR to pay with QRIS and 75k with credit card, which makes it a bit of...

TEACH YOUR STAFF HOW TO TALK. IS THIS ESTABLISHMENT STRIVING TO BE SCAMMER?

I asked your staff, who barely knows how to speak, what is the “add 16rb” label. Dude said buying a pastry and add 16 to get a any medium drink. We make sure and ask again if thats right and he said yes. Chocolate danish is 18rb. So we got 2 drinks and 2 danish.

Turns out, you pay for the drinks and the danish is 2rb cheaper. (Hence add 16rb bulshit)

I dont mind paying if SERVICE IS WORTH IT, If FOOD is worth it. BUT YOUR SCAMMING OF A MARKETTING NEEDS TO KNOW THERES A LINE BETWEEN BEING SMART AND MIS INFORMATION. TEACH YOUR STAFF TO TALK CLEARLY. I wouldnt be so mad if he explained that from the beginning.

Now theyre chilling and laughing like its no big deal. Not their fault. YOU DIDNT...

Regret to say I'll not be able to recommend friends and families that J.Co Indonesia making a better donut with passion after those three dozens bought on Friday afternoon from this store.

I understand J.Co pride itself with quality ingredients and fullest of fresh fillings be inserted to each piece of donuts as to claim it being premium.

Those 36 donuts that I brought home taste nothing near to what I have describe above and topping were coated unevenly as though kitchen staff was in much of a hurry for something else, probably more fun chit-chat between themselves making their restaurant space a playground.

I am sorry that J.Co having lose all your shine and crews are untrained to bring any passion to the food served nor keeping the...