The Foodhall - Grand Indonesia — Local services in Jakarta

The rudest checkout staff ever. I purchased the wrong product but requested to exchange it. After 45 minutes of wondering what was happening I approached the gentlemen whom was supposedly assisting me. With my translation device at hand in order to communicate to him my device detected and translated what he was saying to a colleague. It read (I'm going to make him wait longer so he can go away. He has lots of money and I don't care.) Firstly I don't have lots of money. Secondly omg what an absolute terrible attitude in life. When I initially approached the counter to purchase my goods another staff member was soo unwelcoming and then to encounter this was very concerning and sad to be honest. After giving up and deciding to leave I requested my receipt back that I originally gave him and he ignored me and...

Food Hall Kitchen is a buy-what-you-eat concept in the middle of a supermarket. You buy the ingredients of what you want to eat and then ask them how to cook it. There lies the problem, what food you ask they prepare is sort of Russian roulette. Don't ask anything complicated. Or you can opt for set meals from their menu.

Food hall kitchen service sucks royally... slow and not preemptive. It's apparent that they are understaffed, or do not care enough.

Otherwise the place is nice enough, clean and bustling. It's a supermarket, with all the impersonality and amenities of one. Prices of the produce are higher than the average or traditional markets, but the quality and the variety of the produce are also...

Loving the service they gave when we snapped the grocery bag ties we used. Pak Eka, the security, was super helpful. Not only he helped to pick up the fallen groceries, he also went on checking the condition of the groceries. When he noticed that the eggs were all cracked, he offered to connect with respective staff members to exchange our eggs with the new ones for free. Will definitely shop here from now onwards! Please keep up the service...