Starbucks NEO SOHO — Restaurant in Jakarta

You can find this starbucks store in neo soho mall near the iconic bridge of neo soho mall. Although this starbucks store is quite small but still cozy and they have outdoor area for smoking and a good spot if you want to have a cup of coffee at night while staring at the bridge. Their place is inside central store, so you can go inside through the central or from the door near the bridge. They still have a lot of chairs but they are focusing on the high chair in the middle of the store. This place is good for working with laptops, hanging out with the group, have a meeting, quick bite, or just want to be alone and play game. They have some newspapers and magazines if you want to read while drinking or waiting, and also do not forget to ask the barista about promotion, sometimes they have a good promotions like buy one free one, 50 percent discount, and the other promotion. If you come here at noon, will be better to sit inside, because if you choose outdoor then be ready for the hot situation. The wifi here is not good enough, i was disconnected for several times, so will be better if you use your own wifi device or...

This must be the worst Starbucks service I've ever encountered. The cashier (Aulia) didn't understand that I wanted to use my Reward BCA, and he charged it to my VISA BCA card instead. Hey, I wanted to pay with my reward, without creating any new transaction in my card 😒 His colleague (a barista, perhaps) also made mistake by not calling the customers' names when their orders were ready. He shouted the names of the beverages instead. No wonder we were confused, and no one came to pick their orders. Went to Starbucks Neo Soho on June 2, 2023 with my sister and later her daughter (with her two friends) also joined. The drinks and the cafe itself were fine, although the location and situation is...

Starbucks Neo Soho offers a cozy and inviting atmosphere, perfect for a quick coffee break or a relaxed work session. The store is clean, well-maintained, and has a nice balance of seating options for individuals or groups. The coffee, as expected, meets the brand’s consistent quality standards.

However, there is room for improvement in the service. While the baristas are efficient and professional, a bit more friendliness, such as greeting customers with a smile, would greatly enhance the experience. A warm interaction can make a good visit truly memorable.

Overall, it’s a solid Starbucks location that could benefit from a touch of extra warmth in...