A&W Discovery Shopping Mall — Restaurant in Kuta

This is my first time eating at an A&W restaurant, but I had a bad experience by the employee at the cashier named Ni Putu Indi, from the start her attitude was not polite, she said I had to wait 10 minutes for the food, and I said yes I will waited but after 20 minutes the food didn't come, I asked for my order to be canceled and asked for my money back but I already drank their mineral water (which is for breaking the fast) and I paid for it in advance and Ni Putu Indi said she couldn't cancel the order because the food is ready and I said no, I still want to cancel because I am not comfortable with her service, actually even though I have to wait 30 minutes I will accept if her service is good to me but at that time her attitude was not polite. I hope after reading this review she will change her service for the...

Tried to order 2 lava deluxe burgers. One as a combo, a mango chicken pocket and the crunchy corn. Took 4 times to order as the cashier kept cutting us off while ordering instead if taking our order. Ended up with one deluxe burger and one lava deluxe. Most likely do to the fact the cashier had no interest in hearing our order. The cashier argued that this is what we ordered. After finally bringing us another lava burger there was a giant black hair on it. Didn’t even get the crunchy corn at this point. We just got up and went to burger king. The burger we did receive had such little meat that a vegetarian could eat it. I would die of starvation before i ate at this...

Ordered Mozza burger meal with curly fries and rootbear float. All they asked was if I want cheeae sauce, and I asked then if it’s free, and they said yes. I saw that final price and felt it’s overpriced. So I asked, they said it’s becuz of rootbear float I added. They gave me the receipt with burger when I finished the fries and see what I’ve got. Extra beef patty and cheese sauce?? If I knew it would be 95k with that paper thin patties, I would go to Johnny rockets.

This is the first review I make in...