Great atmosphere pity about the staff, left standing at the bar for nearly half hour to get served(which i can accept it was very busy)but to be told after standing there that long and being ignored a staff member finally came over to me and said that the part of the bar i was standing was only for getting food only i wont be getting served a drink even though other people were served drinks there before me . Absolutely ridiculous if its food only Ive no problem with that but don’t leave me standing there that long like an idiot and pick and choose who you want to serve drinks, always go in before and after a gig in vicar street safe to say i wont be back.
A month since email been sent and still haven’t bothered to reply…….shocking
Emails been sent on 1st of march aidan and you still haven’t bothered to reply to it to resolve situation
Over 5 months now
Still haven’t bothered replying to the requested email I’m curious have they ever bothered their hole to email...
Read moreNice bar with a great pint of Guinness. Service is awful though. Ordered our first round of beers and waited about 15 minutes before going in to check on what the delay was. They forgot about our order, no big deal! Ordered our second round and same thing! This time when they dropped our pints out they apologised and said they were really busy! There were 11 people sitting outside and no one in the bar because of Covid restrictions. That's 2 staff members to 11 customers! When I went inside to check on my drinks the bar man was on his phone and it took him a few minutes to even acknowledge me and the lady that were waiting to be served. Nice looking bar and served a delicious pint of Guinness but the service...
Read moreWe booked a table in advance and when we arrived we were told we could either sit in wow burger or not have a table. The floor manager was rude and I find it appalling that he had no respect for the booking system his employes use or the customers (that won't be returning) use. If I wanted to spend my evening sitting in a cheap burger joint smelling of chip fat I wouldn't have gone to all the trouble of arranging a night out and booking a table Replying to your response.... That's not true. I arrived late and enquired about the table, the people we were meeting were there at 7.55 and you put them out the back, even though they told you about the reservation and...
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