This is a review of the restaurant not the take away. Ate here last Wednesday while on a family holiday. Arrived into the restaurant at peak time and it was completely empty which should have been a dead giveaway of what was to come.
First off the prices to dine in are absolutely extortionate, we decided to stay as it was late enough and we were all starving (big mistake!), we ordered some starters and mains, when i asked for the amber beef i was told that it was not €23 as it said on the menu but actually now €25! Keep in mind that none of the mains are served with rice or noodles which have to be ordered separately, first time in my life seeing this in a chinese in Ireland. Also keep in mind that its the same food served in the take away, nothing extra special about it. Also €7 for a 330ml bottle of beer take n from a multipack deserves a mention
When the starters arrived we knew we made a huge mistake staying, the spring rolls were pure pastry with barely any filling. The sesame prawn toast was the worst ive ever had, firstly it was overcooked and there was literally no prawn in it, just fried bread with sesame seeds on top.
At this point we decided to cut our losses and leave. Our mistake to stay cost us €70 for 3 starters and 6 bottles of beer. We should have trusted our gut and left straight away. I will say the staff were nice but surely they must wonder why their restaurant is empty in the height of tourist season in Killarney while every other restaurant in town is fully booked? They need to revise their prices and quality of food served in the restaurant in my opinion.
If you want bog standard take away quality chinese at top quality restaurant prices then this is your place. I would...
Read moreOrdered a delivery 25 euros . When order came the soy sauce was broken and all over what we ordered. The plastic bag had a pool of soy sauce in the end. Which totally desolved the paper bag the food was in. Rang back and explained the situation after 25 Min on the phone I finally got told the driver will be back and i will be refunded. I gave the driver the disgracefull bag with the soggy spoiled food in it he appologised. Looked inside and just laughed saying he just delivers the food again sorry. Also showed him pictures of the food as I took it out of the bag . Rang back 20 min after driver left was told they Are not going to refund me and they cant re send can my order .So LITTERALY paid 25 euro for absolutely nothing also was abused by the chef who they put on the phone for what ever reason . He kept saying I should ring the gardai. Seriously what food establishment works like this never experienced anything as degrading and horrible. Why they put him on the phone I will never know. Absolute joke and a horrible experience for me and my daughter. Eat anywhere else please if you are...
Read moreWe ordered four soups two chicken sweet corn (which were clearly marked as chicken) and two hot and sour soups. Since there was no mention of any meat in the hot and sour soup, we assumed it was vegetarian.
But when we opened them, we were shocked to find unknown meat pieces. We called the restaurant and a lady in charge picked up after which she told us the soup had pork and beef. As Indians, this was extremely upsetting, since eating beef is against our religion.
We politely requested if they could replace the soups with either vegetarian or chicken ones. Instead of helping, the lady was rude, helpess, and blamed us for the situation. There was no apology from the resturant side and no responsibility taken. We were the ones who apologised to her for ordering from this restaurant. We also requested her if we can have a word with the owner or the manager but she straight away refused.
This experience was not just disappointing but it was disrespectful. We will never order...
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