Ristorante Pizzeria L' Approdo — Restaurant in Alzachèna/Arzachena

The two female members of staff were absolutely brilliant.

Such a shame about the incredibly rude male member that initially served us. Pulled a strop and tried to walk away when we asked for a starter to come at the same time as our mains due to time restraint. Then proceeded to spend ages talking to his friends before putting the order in.

Left out various things on our order and the women members of staff took over, ensuring we have everything we needed and re-ordering what was forgotten and our wine, as well as bringing over the pepper and offering cheese for pasta which he never did.

We sadly noticed he gave similar awful service to any table that wasn’t Italian.

Food was lovely. Shame he’s ruining what is a lovely restraunt and unfair on the other lovely staff having to pick up his slack and...

The older male waiters are incredibly rude. We ate here one night and were waited on by the younger staff and they were efficient and polite. The food was good and we decided to return a few nights later. The next visit we went to ask if they had a table and the older waiter literally waved us away with no communication at all, he had no idea if we had a reservation. We’d observed him the previous night and he looks like he doesn’t want to work there and is reflected in his demeanour. I get that the places can be busy and you may have to refuse people, but the manner in which he dismissed us meant that we will never return to the place again. The management should be aware of this abhorrent behaviour by a minority of its staff as it affects the entire...

The seafood grill was very good. However the grilled vegetables arrived 7 minutes later and were cold. There was no apology, but a hot dish was provided in its place. My companion had the penne di salmone, which was far too salty and lacking in any appreciable quantities of salmon. When the bill came there was no reduction on the bill for the cold vegetables. Any restaurant that valued its reputation would at least have made the vegetables gratis. When I asked for the bill I waited another 10 minutes until the card machine arrived. All in all, a deeply disappointing experience. Bearing in mind I spent close to €100 on a meal, I expected 5 star food and customer service. I received 4 star food and two star...