Me and my fiancé went to celebrate our engagement at Zuma which was written on the booking. We were greeted by staff and served well for the most part. During our meal we ordered the lobster maki roll, however this dish never arrived. During our meal we asked our server where the dish was as it had never arrived and if he could provide my fiancé with an ashtray. The server said he would check and bring the ash tray. The server did not come back with the dish or the ashtray. Another server came along and provided us with desert menus and then got my fiancé the ashtray as requested. After finishing our desert, we received a cheque that charged us for the lobster Maki roll that never arrived. When the staff came for us to pay we pointed this out to which she said she would speak to our server. The staff came back and said that our server told her this dish did come out to us. At this point we told the server again that the dish never came out, and ignored the fact that your staff made a mistake and their reaction was to call us liars rather than apologise. After reaffirming that the dish never came the staff went back to our server who then came to our table and rudely told us that the dish did come and described the dish to us. We confirmed this dish never came. The server insisted that it did as if we were lying to him and was very rude. At this point we both became very offended because he has now called us liars as if a €60 dish is going to change our lives. The server continued to be rude and insist that it did come to us until I pulled out pictures of all the dishes we ate, at which point he took the cheque and amended it. Had the server again rejected our word and called us liars, we were willing to wait for the staff to check the security camera footage. The condescending manner in which the server spoke to us was disgusting, to the point of which the table next us told us they felt terrible at how we were treated. When he gave back the cheque he threw it onto the table again very rudely. This ruined the otherwise great experience at Zuma and made us leave with a bitter taste in our mouths. What was a great dinner turned into a horrible experience because of the servers lack of professionalism. Following all this, we did not receive one apology for your staffs mistakes. Disgusting service that ruined...
Read moreZuma Capri is a true gem nestled atop the prestigious Capri Palace Hotel. This rooftop restaurant offers an unparalleled dining experience, set against the backdrop of the most breathtaking sunset I've ever witnessed. With views stretching out over the serene sea and the iconic pine trees, it's a feast for the eyes before you even take a single bite.
The ambiance at Zuma Capri is nothing short of enchanting. Whether you're sipping cocktails at the stylish bar or dining at your table, the ambiance exudes elegance and luxury. The restaurant's design perfectly complements its surroundings, creating an atmosphere that's both chic and comfortable.
Now, let's talk about the food. The menu at Zuma Capri is a culinary journey like no other. The standout dish has to be the lobster with caviar - a heavenly combination of flavors that will leave your taste buds dancing with delight. Every dish is meticulously prepared with the freshest ingredients, showcasing the creativity and expertise of the chefs.
In addition to the mouthwatering dishes, the service here is top-notch. The staff is attentive, friendly, and incredibly knowledgeable about the menu, ensuring that your dining experience is nothing short of exceptional.
Zuma Capri is not just a restaurant; it's an integral part of the Capri experience. It elevates your visit to this beautiful island to a whole new level. If you're looking for a memorable dining experience with an unbeatable view and exquisite cuisine, Zuma Capri at the Capri Palace Hotel is an absolute must-visit. It's the perfect blend of luxury, fine dining, and the...
Read moreZuma Capri took our Capri experience to a whole new level. From the moment we arrived, the atmosphere was electric. The fire burners next to the table added a touch of ambiance, and the staff were incredibly friendly and accommodating. Their attentiveness made us feel right at home throughout the entire evening.
But the true star of the show was the food. Everything we ordered was an absolute delight. The tuna & salmon tartare was a revelation – a must-try for any seafood lover or foodie in general. The combination of textures and flavors was simply divine. Even the humble edamame was elevated to new heights with their special spicy kick.
Moving on to the main course, the spicy chicken was a revelation. Perfectly cooked, juicy, and bursting with flavor, it was a dish that lingered on the taste buds long after the last bite. The sushi rolls were equally impressive. The salmon avocado, California, and tuna rolls were all meticulously crafted, showcasing the freshest ingredients and expert execution.
We simply couldn't resist ending the night on a sweet note, and the chocolate cake did not disappoint. Rich, decadent, and utterly satisfying, it was the perfect finale to a truly memorable meal.
In a nutshell, Zuma Capri delivers an exceptional dining experience. The combination of delicious food, impeccable service, and a vibrant atmosphere makes it a must-visit for anyone seeking a taste of culinary excellence in Capri. We can't wait to return on our next trip – 10/10...
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