Avoid !! éviter!! This is not a case of a bad busy night or a server being grumpy, just dreadful ingredients being cooked really badly. With poor service.
There’s no kids menu that’s fine we were offered chicken and chips, we were pleased and thankful for them being accommodating. What then came was 2 huge portions of utter rubbish, thin huge bits of dry chicken like four pieces of crap from the bottom of a freezer piled high, kids are 1 and 3 for perspective, we were then charged €27 for these two meals, €35 if you include the tap water and the syrup. Think about that €35 to feed a 1 year old and a 3 year old with water and grenadine to drink. In all sincerity had I been held up at gun point and robbed of €35 it would have constituted better value. As more work and thought would have gone into it and at least I’d have a story.
Adults burger badly cooked, not seasoned, bread was stale, like take the top off the bun stale. Weirdly the servers constantly tried to clear plates. Chips are served in a bowl and burgers on a side plate I ate my burger then was dipping chips as I tried to coax the kids to eat.
Three times they tried to take my plate that had chips and ketchup on it. The place was quiet they didn’t need or want the table back. I cannot fathom why they kept trying. The service was annoying but wasn’t a big problem, this is like complaining the white wine was warm on the Titanic, still not good but bigger problems going on.
Honestly should have complained but was just too tired and if you’ve ever been to a place like this what’s the point in complaining - I made this account to write the review. The picture is of the kids chicken. Eat...
Read moreThe manager of this place is unstable. I was physically attacked at this restaurant by the manager and I have uploaded pictures of the encounter. Read the other reviews about bad customer service and avoid this place like the plague. This is the first negative review I've left for a restaurant in my life. La Luge does not care about customer service and is only concerned with how much money the customer spends. If they don't feel like you spend enough they will not serve you or kick you out.
I ordered a 16 euro burger at lunchtime when there were literally no other customers in the 30 table restaurant. My wife brought food from another restaurant because La Luge does not have vegatarian options. Despite being their only customers they would not let us eat there saying 'they pay too much to lease the space' which makes no sense. I asked for a refund because I was being kicked out and the manger started to insult me about being poor and stupid. She threw my money back at me and threw the burger and fries at my wife. When I started to record her she grabbed my arm and tried to rip my phone out of my hand.
A truly...
Read moreWe didn’t expect that our simple dinner would turn out to be so good and is one of the best burgers we’ve had so far. Story time, we were supposed to have a dinner in a nice restaurant to celebrate my husband bday, but we decided to celebrate it the next day as he was not feeling 100% well so we decided to walk around and see how it goes, then ended up here as most of the restaurants are closed and close early we got 2 burgers a fries and a beer. The meat is great you can taste that it is pure meat with no extenders, beer is so nice too but the fries turned out to be too salty (maybe next time ask to put less salt) but definitely recommend and if given a chance to go back in Courmayeur will definitely come back...
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