Alemagna caffè — Restaurant in Fiumicino

First they served us cold tea. Then when they asked to change it, they started speaking in Italian. We wanted to wait until our plane was ready, during which time the staff looked at us in a strange way. Even though we had food in front of us, a woman approached us and said that other people wanted to sit down and asked us to wait downstairs. Although this was done as a request, it is not proper behavior to approach a customer and say this. With such behavior, they make the hospitable people like the Italians look like money-grubbing. Everyone's goal at the airport was to sit comfortably and wait for their plane, such behavior is unacceptable. On the other hand, at least their...

The ruddest staff I have ever met in my life. They gave me the wrong price, the wrong order twice and they kicked us out of our table screaming in Italian while we were still drinking our water because we couldn't stay there for more than 15min even after buying lunch from them. They never asked us to leave, they never said please. They shouted at us, humiliated us and when a kid from the staff was told to talk with us in English the kid ignored them and us. Worst experience ever in Italy and in every airport...

A restaurant staff member named Camilla was extremely rude when I got my order. I verified my order with the cashier and was waiting the drinks, but when Camilla prepared my order and brought me the wrong drink, she acted so rude to me and to the cashier who told her the order. She even made me pay the second time, refused to talk with me, and acted weird while looking at my face and preparing my correct order. I tried to understand the situation and talk with her but she completely walked away and...