Bigo Cafè - Ristorante Gelateria — Restaurant in Genoa

I honestly do not understand these reviews. Surprise, the restaurant in front of the Porto Antico, a tourist attraction, is full… Of course the service is a little cold, it’s only natural. They’re organizing people into tables and can only take so many orders at a time. That being said, I didn’t find the service to be rude or slow. I had two waiters help me; they were both fast to seat me, give me menus, and take my order AND they were nice. The food was quick to arrive, and I never had to correct my order or send something back. Please have in mind that I went to this restaurant expecting high prices and low quality, given the tourist place it is situated in. I also expected rude and unattended service because I went to Genova on a national holiday. However, the food was nice and I felt like everything went smoothly.

Now onto the food. I ordered an Aperol Spritz and a plate of fried calamari. I’ve had better Aperols and better calamari, but these were nice and done well. I also ordered dessert, which was actually really good.

The moral of the story is; this is a restaurant that in no way deserves the hate it’s getting on these reviews. For such a touristy place, it’s filled with...

We were hungry and the food was edible but that is where the positives with this place end... The staff was quite unprofessional and dismissive and the bill had ridiculous things such as "table fee" that cost us one euro per person and we were charged for bread sticks that we asked our server to not give us. We ordered Caesar salad, which was adequate, swordfish with seasonal vegetables which was also fine although the vegetables were an absolute soggy mess and there were absolutely not enough of them, the chicken that was thin but flavourful and french fries that were obviously frozen. If you don't mind unnecessary fees, just want to eat and happen to be walking by this, sure, pop right in, but otherwise, go to someplace else. This place has 2,5 stars as of the moment of me writing this review...

Classic tourist trap!

You can eat much better quality, bigger portions , cheaper and faster at the nearby mcdonalds.

Bigo cafe serves frozen food, small portions , scamming their customers and mediocre view.

Staff straight up lied to me about the drinks sizes , told me “ the 4 euro medium pepsi is way more than the 3,5 euro can lattina 330ml coca cola “ . it was less… ( 300ml for 4 euros )

Got charged for the service fee 1,5euro per person , and i was charged for 1 more person than we actually were . Like what??

Worst place ive eaten in whole italy BY FAR!

Service was good BUT we were almost alone , other reviews state mediocre service or slow.

( the prices arent that crazy BUT they don’t match the portions and quality )

( they have 2 bigo restaurants in google maps shown to have...