Ristorante pizzeria Trieste Di Nizzari Natale — Restaurant in Genoa

This was the worst restaurant I've ever been to in my life.

Started off fairly good, I got a table outside and it was a nice evening. I had great service to begin with and was able to make my initial order quickly - Spaghetti al Ragu. It was different to how I've had it in Napoli, but still was OK, but I wouldn't order it again.

After I finished eating the waitress silently took my plate when I wasn't looking, so I didn't get the chance to order more afterwards.

From that moment on, I kept trying to flag her down or catch her eye to order a dolce and another drink. Every time I caught her eye she went elsewhere. I noticed while trying to get her attention that when taking everyone else's plates she asked if they wanted some dolce and listed what was available, but ignored me.

After half an hour, what I assume is the owner appeared and asked if he could take the chair from the table and I managed to quickly order an orange juice.

After 30 minutes, nothing. Other people who arrived after me got their drinks and meals and still nothing.

I finally managed to wave down the waitress and ask where my juice was after 35 minutes. She took it as a new order and brought it out. I know this as I asked why it had taken so long and she said it was freshly squeezed - this was 45 minutes after the initial order, and an hour and half after I'd finished my main.

I finished my drink and left, in hindsight I should have never waited for it and left to have dessert and a drink elsewhere, as by then it was an hour and a half after I'd finished my meal.

Honestly the worst service I've ever had in my life, and I don't know why I had such bad service. Possibly because I'm foreign? But it was heartbreaking trying to flag down the servers whilst they gave attention to everyone else and as they were taking their plates they asked if they wanted something else and even listed out the desserts on more than one occasion to others. Though I did notice another foreign couple having to wait other 30 minutes just to ask for the cheque, and the place wasn't that busy.

This was meant to be a nice treat of a large meal with drinks after a long day of travelling, but ended up being the worst restaurant experience I've ever had in my entire life, with no opportunities to have the meal I wanted.

It had a nice atmosphere and the food was ok. But the service was terrible, to the extent I was very upset by the...

do believe the reviews, they 100% reflect the service you will receive.

the staff act like you're an inconvenience from the second you enter the door rather than being grateful you're the only customers they have, and in terms of the pizza, you get what you pay for, very little sauce, even on the tomato and garlic pizza (the only dairy free option) you receive almost no sauce and a few tiny pieces of garlic.

the pizza was barely warm when it came out, and was pretty much frozen pizza quality.

we weren't advised of the service charge and when we asked to check the receipt (given the lack of service we had actually received it hadn't occurred to us there would be a service charge) the woman huffed and acted disgusted before shouting thank you at us as we left.

all in all a truly terrible experience and massive waste of money, would rather have...

Worst meal I have had in Italy. The only effort they showed was to try and make my experience bad. Waitress was outright rude. Everybody else in the restaurant was served bread with their drinks while waiting for their food, except me. I asked kindly for some bread and she dropped a basket on the table and walked away. No plate or oil. Had to ask another waitress for that. After 45 minute wait, my entree was finally served but I've had far better meat at McDonalds. I would not recommend to anybody since there are so many other outstanding places nearby that treat their customers...