Great pizza, bizarre experience. :)
First and most important: Pizza was great - tasty, crispy, fresh. The starters was nonsense. Salmon bruschetta was ridiculous, burrata was pretty good, just random salad under it. Maybe just stick to main dishes.
Then there is the service. Overall the restaurant seems understaffed for peak dinner time, with waiters running around. It's not a problem though, just expect some waiting, nothing too bad.
However, the bizarre string of experiences left us laughing through the rest of the evening. First, the waiter mistook our order, despite repeating it in front of us (we ordered two starters and three pizzas, but somewhere from our table to the kitchen someone decided that 3 people = 3 plates, so we got our starters maybe 30 minutes later, along with just one pizza). No problem, it just took a while until we figured out the rest wasn't coming, explain to them what we ordered and wait another 30ish minutes in total. Happens, no big deal. Then, thinking about it, I remember this is the same waiter that told the couple next to us they can't order something because he can't fit it on the table (empty at the time). And then halfway through our dinner, as he is bringing them food, he realizes he should give them some olive oil, looks at our table, decides we don't need it, and takes it from our table to put on theirs. They were so shocked and embarrassed and offered it back, but the situation was so ridiculous we just laughed it off.
Other that that, at 21:30, a guy arrives with a suitcase which he takes back to the kitchen, and a second later goes straight to cleaning tables (almost took away the last piece of our burrata (: ) - super pissed off energy. Poor guy must have been dragged in from a trip or something. Again, no problem, just bizarre to see.
Then there's the classic italian grandma, periodically walking out of the kitchen, walking around and looking at guests as if she was mad at them, meanwhile causing havoc to the waiters because she was taking random plates to tables. Very funny to watch but again, poor guys that have to put up with this.
Overall, whoever is the manager needs to invest time in training their staff. Props to the one guy who knew what he was doing (Luca I think) - sitting people, bringing food, cleaning up and preventing fights in the kitchen. Seems like he was holding the place together.
Good food, laughed a lot, probably would...
Read moreWe arrived in Milan at 10pm first night starving and this place was right next to our hotel. They quickly found us a table, fit us in, pizza was amazing and the service was fantastic ! All the 3 waiters we encountered were efficient and quick . We also work in hospitality and the way they were greeting new customers , turning tables quickly quickly to fit everyone in, serving food quite quick was pretty awesome . Second night we walked for almost an hour on a Saturday night , looking for a place to eat, everywhere was busy and no one was bothered to give us a table. So we came back to this place . And thank god we did , saved the night. We were recognised from night before , even though the place was packed , they gave us a complimentary glass of Prosecco and two chairs to sit whilst we waited . Table was ready in 5 minutes and we had amazing food and had a fantastic experience. Small things matter ! This is a great place when in Milan and throughly recommend. Thanks so much guys and best of luck ! Special cheers to Emmanuelle which was fantastic in accommodating us and make us...
Read moreIeri sera abbiamo pensato di prenotare tramite "the fork" in questo locale. Sconto 40%.. e meno male perché i prezzi sono esagerati sia rispetto alla qualità del cibo sia rispetto al trattamento da parte del personale. (2.50 di coperto nemmeno fossimo in piazza duomo). Prenotazione ore 9. Arriviamo 15 minuti prima e vediamo un tavolo libero.. niente ci fanno aspettare fino alle 9 (giustamente) per poi farci accomodare nello stesso tavolo libero. Abbiamo ordinato 6 pizze e ne abbiamo mangiate solo 5 perché la sesta non è mai arrivata! Come antipasto abbiamo preso 2 parmigiane (2 porzioni su 6 commensali perché costavano "solo" 12 euro l una..); l hanno presentata in una sorta di vasetto ermetico. Pessima qualità. Melanzane sciape e troppo impanate, poco pomodoro e la mozzarella, dura e gnucca, formava una sorta di tappo al vasetto. Qualcuno dovrebbe spiegare loro come si fa una vera parmigiana.. Torniamo alle pizze che dovrebbero essere il punto forte del locale. La mia (di cui allego foto) era praticamente mezza cruda. Me ne ero accorto già dall aspetto biancastro (da menu era senza pomodoro quindi chiedo l aggiunta di base rossa con risultato che lascia davvero a desiderare.) Ma vista l ora di attesa, la confusione nel locale, e il personale che non sa organizzarsi decido di non fare questioni e addento ciò che posso preso dai morsi della fame. Troppo salata per eccessiva quantità di pecorino (che di per sé è già molto saporito).. insomma non valeva di certo gli euro spesi. Anche gli altri commensali non sono rimasti entusiasti delle loro scelte, sopratutto il ragazzo a cui non è stata portata la pizza, nemmeno dopo svariati solleciti e con risposte davvero maleducate da parte della cameriera napoletana: al primo richiamo suggerisce di mangiare una fetta della mia pizza scartata in quanto cruda; al secondo richiamo dice che la pizza è in forno, al terzo richiamo dice che la pizza sta per uscire.. dopo 10 minuti torna al tavolo domandando quale pizza mancasse in modo da poterla preparare. Non era stata aggiunta alla comanda. (Peccato che poi la troviamo nel conto.. ?? Allora c'era nella comanda... qualcosa non torna) Quando facciamo notare che un ragazzo è rimasto senza cena non è arrivata nemmeno una scusa da parte Della Cameriera che in tono insolente e arrogante vuole scaricare la colpa alla collega (Peccato che il cliente non può considerare la mancata organizzazione e comunicazione tra colleghe). Insomma anziché cercare di rimediare al danno lo peggiora dicendo "ok perfetto così, non ti porto niente." (Scusa????????) Decidiamo di non prendere né dolce né caffè per andarcene il prima possibile in modo da far cenare il sesto amico in altro...
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