Osteria al ventotto — Restaurant in Milan

We were visiting Milan and came here for lunch. There were a lot of open tables but we were seated at one by the door (it was cold and rainy). We asked if we could sit at one of the warmer tables further inside, but we were told we were a group of two and they had to save those tables for groups of four. That would be understandable, but immediately after they seated two new groups of two at the four-person tables after we were declined. Undeterred, we stayed and picked from the menu the food and drinks we wanted to order. Yet the waitress never came back to our table. 25 minutes passed and we tried to first wait patiently, call for her, and wave her down. She ignored us every time. We saw her talk to the tables that came after us, and finally, we saw their orders start to come to their table when we hadn’t even been able to order water or drinks. We were completely ignored and just showed ourselves the door and left. I don’t know if it was because we are not Italian, but we were treated horribly....

I recommend this nice local restaurant. Try the Tagliatelle with zucca (pumpkin) and salsiccia (sausage). Delicious! A delightful, small place, not far from Via Dante, across from Via San Tomaso and the Chiesa di San Tomaso. The atmosphere is not fancy, but bright, clean, and comfortable. I felt comfortable dining solo. Other diners included families, couples, and young singles. The waitress was so nice. She recommended the pasta, and my choice proved her right. I also tried the bruschetta. Different from the United States (which uses a hard, crispy bread). Here, toasted bread, but softer, diced tomatoes, oil, and herbs. [Much easier to eat than the hard, crispy bread. 😊]. Was only able to eat half. While it was okay, it and the pasta filled me up, so I was not able to try the desserts. I think it was very reasonably priced. Price per person included a starter, pasta, wine, and...

Don't go there again. The customer is completely disregarded (even humiliated) if there's a problem. It's likely that if there's no care in the service, there's no care in the kitchen and the provisioning. Our experience, with four families: First, we were neglected by the waiter who served the other tables before us, even though we arrived later (did the others speak Italian for that?) - He spilled the carafe of red wine on us, resulting in three irreparably stained items of clothing. Finally, after a simple formal apology during the meal, the owner presented the bill as if nothing had happened, insisting on the amount as if I were an idiot, without even considering making a gesture or offering anything. It is immoral to continue in this profession with such disregard for the customer. Please, Don't go there again.

Non andateci più. Il cliente viene completamente ignorato (persino umiliato) se c'è un problema. È probabile che se non c'è cura nel servizio, non ci sia cura in cucina e nell'approvvigionamento. La nostra esperienza, con quattro famiglie: -Innanzitutto, siamo stati trascurati dal cameriere che ha servito gli altri tavoli prima di noi, nonostante fossimo arrivati più tardi (gli altri parlavano italiano per questo?) -Ci ha rovesciato addosso la caraffa di vino rosso, macchiando irrimediabilmente tre indumenti. Infine, dopo delle semplici scuse formali durante il pasto, il proprietario ha presentato il conto come se nulla fosse successo, insistendo sull'importo come se fossi un idiota, senza nemmeno pensare di fare un gesto o di offrire alcunché. È immorale continuare a fare questa professione con tale disprezzo per il cliente. Per favore, non andateci più.

N'y allez plus Le client est totalement méprisé (voire humilié) en cas de problème. Il est probable que s'il n'y a aucun soin dans le service, il n'y ait aucun soin dans la cuisine et l'approvisionnement. Notre expérience, a 4 en famille : -D'abord négligés par le serveur qui servait les autres tables avant nous, bien qu'arrivées après (les autres parlaient-il Italien pour cela ?? ) -il renverse sur nous la carafe de vin rouge , bilan 3 vêtements irrémédiablement tâchés.

Finalement après une simple excuse formelle au cours du repas, la patronne présente l'addition comme si de rien n'était en insistant bien sur le montant comme si j'étais un idiot, sans même envisager de faire un geste ou offrir quelque chose.

Il est immoral de continuer à faire ce métier avec un tel mépris du client.

S'il vous...