Pizzacoteca di Brera — Restaurant in Milan

Nice place with good pizza and antipasti. The dishes were delicious and the price per dish was okay. However, the waiter seemed to be overwhelmed, because he forgot not only one time that he wanted to come back to us after we gave him a sign. 3 additional Euro per person for the service seems to be too much. Besides, we had to listen to a large discussion with another customer who was not satisfied with the main dish. Both, customer and waiter, could have been more polite, but the whole discussion was not necessary to have at the table, especially because we had to agree with the customer about the steak to be medium instead of well done. It could have been avoided, if the waiter would have just agreed to serve a new steak.

Response to reply of the owner: I understand that it is usual to pay for the service in Italy, but other places charge less than 3 Euro and they even have much better service. If the waiter would have come to our table much quicker, and if we wouldn't have had to listen to the unnecessary discussion with the other customer, my rating would have been 4 stars. In this case, just 3 stars are indeed...

Disappointing Experience – Poor Service and Rude Management I had a very unpleasant experience at this restaurant on my last evening in Milan. I placed my order clearly and even double-checked it with the waiter, yet I was brought the wrong dish — the very one I had specifically asked about and declined. When I pointed out the mistake, I was told “it’s already cooked” and that I’d have to pay for both meals if I wanted to change it.

I asked to speak with the manager. Instead of coming to the table, he refused to even look in our direction, simply telling the waiter “no change” and declining to address the issue directly. It was incredibly unprofessional and disappointing.

To make things worse, we later found out our pizza order had been forgotten entirely, and despite asking for napkins four times, they never brought any.

This was supposed to be a relaxing final dinner in Milan, but the rude attitude and poor service ruined the experience. With so many wonderful places to eat in the city, I absolutely do not...

Took two pizzas and some water to refill our energy during a hot day. The pizzas were very good. I have never seen carmelized onion on pizza before, but believe me - it works!

The outdoor serving area had fans and a mist function, which was very pleasant.

What bring the review down to four stars is that they seated a couple, whom they forgot to take an order from. They left after getting tired of waiting…

One waiter was also extremely adamant of telling guests where they could sit. I understand that they want to have better control of their guests, but it quickly got a bit too intimate as the tables are fairly close together. Felt like we were in each others laps in spite of there being a lot of...