I am going to fair. I came in the evening when dinner just started, and I ordered a lot, but first I waited standing for a table for 7 mins(there were lots of empty tables and the waitress and waiter were just busy. I mean, I get it, but then the waitress served another couple first came after me. And while she handed over the Menu to the other later coming customers almost immediately, she had to clean all tables first before give it to me and asked me to wait. I was being patient the whole time and just asked for a menu but apparently that was too much.
Apparently, it was also more important the waiter was and the manger had to chat and laugh about things for a while.
I wasn’t being happy about it, but I think the lady didn’t care, almost gave me a white eye after she took the order (and came back 6mins later to ask what did I ordered excatly) I did not even have my drink yet after 10mins, until another nice waitress came and served me.
I get it the waiters can be busy, and I can wait, but but I wonder why I was served differently, and why did you think it was ok to treat me with a little less respect. Did I look easier?
The food was good, but the main waitress and manager’s customer serving attitude I do...
Read moreThe restaurant offers a very charming and elegant atmosphere, which made us feel comfortable right from the start. The staff was friendly and polite throughout our visit. The pizzas were of good quality and tasted delicious overall; however, one of the pizza crusts was burnt to the point that it was no longer edible. Although we mentioned this to the waiter, unfortunately no solution or alternative was offered.
When selecting our wine, we initially requested two bottles from the menu that turned out to be unavailable. The third recommendation by the staff, however, was excellent and turned out to be a very good choice.
The tiramisu served was gluten-free and made with decaffeinated coffee, which was not indicated on the menu. As a result, it differed noticeably from the expected flavor profile and was ultimately disappointing. Additionally, there was no toilet paper available in the men’s restroom during our visit.
All in all, the setting and ambiance were truly lovely, and the service team was pleasant. The food, particularly the pizza, was enjoyable, but a few avoidable shortcomings slightly diminished the...
Read moreA large space with ample seating and decent pizza. The restaurant can accommodate large bookings (including an event for 60 heads in a separate section while we ate). There are some creative variations of restauration classics (eg pistachio in a tartare — although wanting for salt) and regular fare (vaca grassa steak, pizze, etc).
We ate a couple meat crudos, a focaccia, a couple pizza, and an Italian landrace beef steak. The ultimate item was prepared well and a sizable portion for its price tag (35 eur). The crudos were fine and of good quality meat. The focaccia was their plain pizza dough with some dry herbs and oil. The wheat dough was strictly better than the white dough.
Nota bene: the integrale (whole wheat) pizza dough was good but deceptively not whole wheat. I was excited to see what was being done with every nutritious bit of germ bran and endosperm and was wholly disappointed that they used what seemed like a mix of T80 and T65.
Service good, al fresco seating in...
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