Restaurant Ciro — Restaurant in Naples

The worst experience we have ever had! Not only in Naples, but in Europe in general. From the moment we entered the restaurant, the waiter who served us uttered indistinct phrases in our address, which made the surrounding Italian-speaking people laugh. Racism?! And generating tips with low-level humor? Very low level. I will not add that the service, the taste of the food and the evening in general turned out to be terrible. Even the elderly couple sitting next to us were amazed at the attitude of the waiter using the young guests to create the ambiance?! Shame and shame again !!

Without further ado, my friend didn't finish eating when he just emptied his plate, and the only thing he kept repeating from the second he asked for the bill was that the tip was not included and should be left as cash. When I asked him to split the bill, I emphasized that we are two student tourists, he didn't even ask me to pay the whole amount, and when I asked why he didn't split the bill, he aggressively and nervously started shouting that he couldn't split the bill, I'm not talking about 5 or 10 euros, I'm talking about dinner money for two people. , with two meals and alcohol. This is the first time I am writing a bad comment on a place that should be the most touristic and prestigious.

Service is not determined by origin and how expensive the wine is on the table. With love, Nino from Georgia and...

This is the second time I have been there. The first time I went (about one year ago) there the food was pretty good. Unfortunately, the second time (few days ago) was very disappointing. We first received a set of appetizers as it is customary nowadays. It became quickly apparent that some of the items had a strong bad-fish smell. We could quickly identify the shrimp as the rotten source. The waiter apologized and blamed one of his colleagues for not checking it. However, I believe that the smell was sufficiently powerful that it should have being identified by the waiter. Hopefully it was not an impudent attempt to serve us perishable food that was ready to be discarded. Unfortunately, our experience did not get better for any of us. I will just limit myself to my own dish. I ordered a combination of grilled tuna, swordfish and squid. The tuna was rare as I wanted but it was somewhat salty. This covered any other flavor I wanted to appreciate. The swordfish was very dry. This indicates a badly frozen piece of meat that lost all water during thawing. The squid was pasty/slimy instead of being firm. The bottom line is that the main course was also poor and sadly this is not a restaurant I can recommend. The area has great seafood so I feel like the management folk of the restaurant perceives that their customers are not sufficiently educated to assess...

CAREFUL WITH THIS PLACE! We went to this place based on the decoration and the good location next to the castle (we didn’t see the reviews until sit in a table, big mistake). However the experience was terrible. We ordered a pizza and a regular salad. After finishing the salad we started to have a stomachache. As a quick note, we noticed something strange during the night since the waitress were talking between them really fast to avoid us understand anything in italian and continuously pointing out to our table Due to the stomach ache we asked for the bill to pay asap and come back to our hotel. The waitress said it will take 3 minutes. It passed around 15 minutes and they didn’t bring the bill, we tried to asked other waitress but they avoid looking at us or any other table. After we could catch another waitress we asked for the bill again. We wait another 15 minutes until finally we asked the first waiter for the bill again. He insisted several times that the tips has to be only in cash (he repeated it several times). The behavior of the waiter when we told him that we have only card and we wanted to give the tip by card changed radically. We felt super unsafe having dinner there, the service was terrible. Please make sure you check the reviews of the restaurant first, we also notice a lot of problems after eating the food...