Me and my partner went and were told there was no space so we opted for takeaway. We waited there for 45 minutes before going in to ask how it was getting on and the server said it would be 30 more minutes. It was late and clearly they had forgotten our order and were just starting now so we asked if it could be delivered. To which they said yes and we gave them our address and phone number. It’s been two hours since we ordered and no sign of the food. Everyone was incredibly careless and ignored us, just nodded when we asked for delivery. I understand that google translate is not an efficient way to communicate however if something is not understood, nodding and receiving our address and number to us seemed like they knew what we said. Quite disappointed because we have wasted our only night in pisa waiting for this food when we could’ve gone somewhere else. Also, they had our phone number so a courtesy call to inform us the food wasn’t coming would have been nice. Definitely would...
Read moreIf you’re looking for a restaurant which provides good meals in a relaxed and cozy environment, you should keep looking. The food is okay, neither exceptional nor terrible: what is lacking in quality is compensated by the affordable prices. The service, however, is head-spinningly bad. The servers are in a constant state of chaos; indistinct shouting and mutual chastising is by no means a rare sight. On top of this, the owners are exceedingly greedy: on a busy night they will cram 8 to 10 people (who have booked separately and are complete strangers) at a table that can hold 6 at most, refuse to take your order on a whim and place an additional table against the main door, making the place a veritable walk-in trap. You must also be equipped with the unrelenting spirits necessary to communicate with the waiters, who speak no other language than Chinese. This last hurdle can be cleared with enough patience, but the open disregard and impoliteness towards mild-mannered customers is...
Read moreSometimes you need to get lost, to find your way home...
Our whole family is mixed Swede/Cantonese, we LOVE Chinese food! We had been in Albania, Greece, and finally interailing (train) through Italy. No Asian food for 3 weeks, we needed some Asian spice! Hotel in Pisa recommend a restaurant that was shut down when we got there...
Googled "Asian food" in maps and found this place. Got there late (22:30), single waiter had prob been working since morning, there was yelling from kitchen to waiter, yelling back, lots of local Chinese customers (best sign, )tables stacked with finshed meals, the food... WAS AMAZING!! Great service, GREAT...
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