Terrazza Pompeiana — Restaurant in Pompei

Horrible place. The food was nasty. My bf ordered a seafood pizza after being told it had shrimp instead he got octopus and mussels with no cheese on the pizza. My son got a steak that was mainly fat. The waiter asked, fries..... I asked does it come with the meal? He said yes, but it didn't, and I got charged 7 dollars for fries. My pizza had ham that tasted like it was boiled and tasted like bologna. The food was soooooo horrible. That's why we were the only one ones in the restaurant besides one guy that came in after us. It is in front of a huge tourist attraction with zero customers for a reason.

To the owner's response, I like how you only responded to me when I didn't call you names like other reviews. Read your reviews!

Look at how many people rate this place as an one! This should definitely be an eye openner to the owner, but he is too aggressively arrogant to admit that his business is a failure! Thank you, for your response putting my ten year down saying he didn't enjoy your "fresh" fried fries? Come on, there's a problem if a ten year old didn't like your fries, who can mess that up? I said the steak was full of fat, for 25 dollars it was completely fat! Fresh and fat are two different things or do I need to explain English again! Replying with "Given his lack of culinary culture," ummm my bf is Egyptian! He is from the Mediterranean as Italy also is, and my son and I have been there not even less then a year ago! The food was delicious there, so don't assume I haven't traveled or my 10 year old is as arrogant as you are! My ten year old knows more countries then you I can simply just say like you did just because it makes me sound better huh like you did. Did you see me rate any other Italian restaurant bad or just yours? My bf said he ordered seafood pizza elsewhere and asked what it had before he ordered it because it had shrimp and cheese the day before we came here when he ordered it elsewhere! Your waiter said it did like saying the fries came with the steak! Don't say yes if you have no idea how to speak english then because clearly there is a communication problem!!!!!! And yes, if you say yes, and it is different every customer has the right to say that you said it wrong!!!!Ok, say, I don't know good food, next time cook good food and dont burn the pizza, and you wouldn't need to respond with such embarrassment of being told everything you did wrong. Please read all the one reviews you have! It is the most ones I have seen a business have! Shame on you not changing and putting a tip plate on my table after we tipped with the service charge on the bill, and why did you deserve a tip? Did you ever come back to the table after we had drunken our drinks and had none? Nope, that is how you get tips, by SERVICING! We had no ketchup, salt, or pepper that is again, on the table in America. A waiter asks if the customer needs anything, you can not service and want a tip, because in America, it is earned by work. You did give yourself a tip by the service charge idotiot. If you don't want me as a customer again, no problem, that was a 120 dollar bill and NOBODY EVEN ATE THE FOOD! The food made my oldest son and me sick by the way with the little we ate and haven't been able to eat pizza since. And I am 6 months pregnant, and I love how sick I got that night and the day after from your nasty food. You got me and my baby sick...

I visited this restaurant for lunch, and I was extremely disappointed with both the service and the food. The waiter acted like a robot—cold, indifferent, and completely lacking in any courtesy. No smile, no effort to make our lunch pleasant. The whole experience felt tense and uncomfortable instead of welcoming.Honestly, I was quite disappointed when I found out that on top of everything, we had to pay 5 euros for two people just for sitting down for lunch at the restaurant. I understand that this is called coperto, but I didn’t expect a fee, especially since we were already planning to spend enough on food and drinks. It left a bad taste because it felt like you were paying just for the right to sit down without receiving anything in return. It's not pleasant when something like this spoils the whole experience.

The Marinara pizza I ordered was even worse. Instead of a flavorful pizza with a hint of garlic, I was served soggy dough drowned in cheap tomato sauce. The garlic, which should have given the dish its signature taste, was entirely absent. It was bland and tasteless, like it was thrown together without care.

To make things worse, the €4 cappuccino had burnt milk, leaving a bitter taste instead of the smooth, comforting drink I expected.

On top of that, the service was shockingly unprofessional. I’m attaching a picture of the waiter playing on his phone right in the middle of the restaurant, completely ignoring the guests. It's unacceptable behavior for any establishment to allow their staff to be so careless in front of customers.

Overall, I wouldn't return or recommend this place to anyone until they improve their staff's professionalism and the quality of their food.

Honestly, I was quite disappointed when I found out that on top of everything, we had to pay 5 euros for two people just for sitting down for lunch at the restaurant. I understand that this is called coperto, but I didn’t expect a fee, especially since we were already planning to spend enough on food and drinks. It left a bad taste because it felt like you were paying just for the right to sit down without receiving anything in return. It's not pleasant when something like this spoils the...

This is a very horrible restaurant, and the bad reviews even reflect that! As for my experience with how horrible this place is, I left my food that I ordered and had to pay for it, and i had to go to another restaurant after to eat! Really tells alot about how nasty and lying staff of this restaurant! I ordered a sea food pizza..asked the waiter if it comes with shrimp on it he lied and said yes! The pizza came with clams and octopus! No shrimp at all and the pizza had no cheese at all! Just sauce, so I complained and told him I was told the pizza comes with shrimps, and how come it has no cheese so they start lying saying sea good pizza doesn't come with cheese( I had sea food pizza in Rome and in Venice before and both came with cheese) so I know that's a lie as he lied about the shrimp! They took away my pizza and instead of fixing their mistakes and makes me a new one at least ( cause that what a decent restaurant should do whatever to satisfy their customers!) They brought me back the same pizza i complained about but this time they added some shrimps to it ( the smallest shrimp you could ever find in the market! The sell it in canes in carrefour for 2 euros!) This restaurant is by far the worst experience I had in my vacation in italy... despite the fact that their food is so nasty and gross, they are also professional liars lied to us about a steak we ordered and asked if fries comes with it as a side and he said it's part of it! Them charged us on it and said sorry ny English isn't good!! We paid for food we didn't not eat or...