Piadineria dalla Zabariona — Restaurant in Ravenna

SHAMEFUL experience. We intended to have a warm drink at the place, some food and to rest a little bit from visiting the surrounding landmarks. Before entering, and old attendee (the owner), asked us what we wanted. "A drink", we said. He welcomed us. We got in. Sat at the table they told us to. They removed the remainings from the previous customer and didn't even care to clean the table. This same old guy rushed at us, asking for what we wanted to have. We ordered 3 drinks and a little portion of food. There were no gluten free options and there was lack of availability in some products. The guy looked at us (4 people) and said something like: "If you are not gonna order more things, I don't want you to keep this table". We were striken by this words. Then I laughed at it and prompt my family to get out of the place a.s.a.p. Why to be where you're not welcome? This has never happened to me before. I know business is important, but that was purely wrong. We don't have to order what the owner wants. In the end, it's us who are paying, right? So, (s) uck it. We found a way better place just across the street. This new place even had gluten free options, unlike the "Piadineria Mosaico". Shameful experience. Not...

One star because of the behaviour of the owner. I used the toilets of this bar on the advice of the waitress of a small restaurant next door (which didn’t have a toilet), so I was under the impression they had some sort of an agreement. I was wrong. When I left, the owner came at me shouting (in good English!) that it was his restaurant and the toilet was for use of clients only. Understandable, of course. But that doesn’t justify why he is shouting at someone in the middle of his own restaurant. When I tried to explain why I used his toilets, there was little reasoning with the man and he kept shouting. Money made him calm down. 50 cents for the use of a toilet that I had to clean myself before use, because of the urine everywhere. He definitely won’t see me again as a...

Actually the food was really good unfortunately the waiter wasnt. We carry a small bottle of water around with us BUT We ordered f DRINK with our food. The waiter kept looking at us 'when he brought the food he said " you cannot drink your water" we said we were not we are drinking the large bottle we got from you " he said you cannot put it on the table" what did he want us to do put it on the floor..really stupid attitude. We were in Ravenna 3 days and would have returned to eat there . Not great...