Mondo Arancina — Restaurant in Rome

I was excited to try this place because the reviews are so good. However when I walked in I was ignored, and I was the only person in the store. When I caught somebody’s attention and ordered, the gentleman was very annoyed at me although I simply said what I wanted to get (one arancini). When he gave me back my change, he tossed it on the counter and walked away. It was a really unpleasant experience.

Although the owners will reply to the reviews below saying the person misunderstood what happened, in my opinion there is no misunderstanding that they do not like non-Italians to order food here.

**updated review to include their response below, which is very immature and rude. If anything, they are the racist ones :)

Definitely...

We walked in and looked at the menu to see what we are going to order and the lady on the counter greeted us in italian. As I greeted her back in english and asked if all the flavours on the board are for the arancini, she immediately rolled her eyes in front of me and looked at her co worker and both started laughing. My excitement of trying out the food here turned out to be another bitter experience from rude service staff.

Arancini is average.

Customer service is TERRIBLE.

If you open a restaurant in a big city like Rome, please expect to have tourists as customers and try...

The arancini were good. However, the lady working on 16/April at night was extremely rude.

I got there at 21:10 with my family and it was clear she was ready to close the store (closing time was 22:00). Most of the food was already removed from displays. There were only a few arancini options available left and were given to me cold.

The worst part was how rude this lady was. She was even angry at us for walking into the store to spend money.

We left quickly and then walked by the store again around 21:40 and the store was of course already closed 20...