Bar Il Palio — Restaurant in Siena

Terrible experience.

Very Rude Staff:

I waited 15 minutes just to get a menu, despite the restaurant not being particularly busy. The cutlery was served without a napkin, and I didn’t receive any appetizers, while everyone around me did.

Disgusting Food:

I ordered a local pasta with garlic, but my plate was carelessly dropped in front of me as the waiter walked past. What I got was over-salted tomatoes that were completely inedible. No cheese was served, even though everyone else had it.

Are You Solo? Don’t Go There:

Only at the end did I realize I was the only solo diner in the entire restaurant. Apparently, if you’re traveling alone, you’re not worth decent service.

Would...

Well, I stopped into the bar for a drink and the service was the worst I've seen. this is literally the first review I've ever written. The "owner" (I'm guessing) was rude and tried to be funny. When the poor server gave us our drinks ( a pina colada and old fashion) they were not made correctly AT ALL. the owner watched as we received them and said "yeah that is not right" and proceeded to blame the "new" server he said "this is all we are working with today" as he pointed to the server. It was such an awkward experience. I am not one to judge service but...

Reviews calling this a “tourist trap” make me laugh, look at where you are! The view of the square here is lovely and it’s reflected in the drinks prices (€8 aperol spritz, €3 espresso, wines from €6) we only had drinks but it was Aperitivo time so they came with a nice selection of snacks. Service was a little slow/hard to get attention at times as there were often only 1/2 servers for a large number of tables, they definitely worked hard though and were always very nice. It gets very busy from 6pm and there were a few squabbles over tables so...