I’m not sure why there are so many good reviews on this place. Maybe I went on a bad night. I got there around 6.45pm and got a table but by 7pm there was a line outside. My first problem was that I was seated at a dirty table (see pic). It took maybe 10 minutes before this was cleared away. Then another 10 minutes before it was re-set. It seemed the problem was that the 1 waitperson was struggling. This is a small restaurant with only 20-25 seats but the waitperson wasn’t clearing tables & taking orders quickly enough. This meant that tables weren’t turning over and the mood in line looked ugly. Unfortunately the waitperson got orders wrong too. I ordered white wine but was brought red. Another table ordered a wine and a beer but were brought 2 beers. Then he had problems operating the credit card machine. One poor couple were told many times their transaction had been declined.. They didn’t have cash and were getting stressed. Eventually they suggested trying it outside and the machine worked! I waited about 20 minutes for my drink to be served but my pasta was about a 50 minute wait. Everyone that came in around the same time had the same wait. People were complaining their children were hungry. I have to say that the food was not bad (I’ve never had squid ink pasta so not sure how it should be). You don’t get bread as in most other Italian restaurants. This place isn’t as super cheap as it appears. My pasta was 18 euro which seems average based on other restaurants. However you do get a soft drink & coffee for free and no cover charge (coperto). So you might save 5-7 euro but the lack of service more than offers this.