During a recent visit to Ziyaki, a Chinese sushi restaurant in Venice, I had an extremely disappointing experience. From start to finish, everything was subpar and I wouldn't recommend this place to anyone.
Firstly, the food quality was extremely poor. The sushi tasted stale and the seafood seemed old and of low quality. After eating there, I even ended up with a headache, which was a clear indication that something was wrong with the food. It was evident that the ingredients were not fresh and the kitchen staff was not taking enough care in preparing the dishes.
Furthermore, the service was extremely unprofessional. The staff seemed inexperienced and didn't seem to know what they were doing. They were slow to take our orders, and we had to wait a long time for our food to arrive. The servers didn't check on us often, and we had to ask for refills and additional items multiple times.
To add to our frustration, the restaurant was not clean. The tables were sticky and had not been wiped down properly. The floor was dirty, and there was a bad smell in the air. The overall hygiene level of the restaurant was questionable, and it was clear that the management was not taking the necessary steps to maintain cleanliness.
In conclusion, I would strongly advise against visiting Ziyaki. The quality of the food is terrible, the service is unprofessional, and the cleanliness of the restaurant is not up to par. The management should be ashamed of the experience they are offering their customers. Save yourself the trouble and avoid this restaurant...
Read moreThis restaurant is run by Chinese owners and the staff are also Chinese, but the service was extremely disappointing. We specifically requested service in Chinese because one of our friends doesn’t understand English or Italian. The staff agreed at first, but later deliberately gave us only the English menu (even though a Chinese menu was available) and insisted on speaking in English throughout. We repeatedly asked to communicate in Chinese, and the staff clearly spoke fluent Chinese — they just chose to ignore our request, which felt like intentional disrespect.
It took over 50 minutes from when we ordered to receive the first dish, which was just fried rice. The other dishes came very slowly, and even after more than an hour, some dishes still hadn’t arrived — we had no choice but to cancel the rest. We followed up multiple times, but the staff remained unhelpful and indifferent.
To make things worse, customers who ordered after us received their food before us. The kitchen and service were clearly disorganized. On top of that, the portion sizes were shockingly small — absolutely not worth the price.
Overall, this was a very disappointing experience. Poor service, chaotic management, and a lack of basic respect for customer needs. We had hoped a Chinese-run restaurant would understand Chinese customers better, but unfortunately that was not the case. Not...
Read moreThis was a nice evening d8nner with street view seating but no cars because the location is in a lace where cars can not go. The lobster was very good, but way overpriced for location. The gnocchi ragu was good with plenty of meat inthe red sauce and a good flavor. Unfortunately, the gnocchi were not homemade. The spaghetti pomodoro with king prawns was delicious and very reasonably priced. The sushi appetizer was good, but nothing that was kind blowing. The service was outstanding with a good amount of attention allowing for a relaxed and comfortable setting without being overly aggressive. The presentation of the plates was good for the type of restaurant. Again, better than we have come to expect state side, but not necessary worth the price tag of a little over $100.00 U.S. If you minus the lobster the whole meal would have been very reasonable and worth the money. I would recommend as an option for travellers not looking for the truly authentic. They also offer an all you can eat buffet option which is very reasonably priced, but not something that we...
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