Tony Roma's — Restaurant in Chatan

Where do I start. I cant help, but write this review with a deep sense of disappointment. I gave this review 3 stars just because the food was so tasty today, but I honestly wanted to give lower stars. We have been coming here for years, and celebrate our anniversary here as well . Well I have sadly witnessed the slow degression in product and service. When we came a while ago the menu was vast and we had our favorite dishes like the scallops and lobster . They have since got rid of the lobster understandably; maybe not many get ordered. Then they got rid of the scallops that was the wife's favorite. Today we came in after not having been here for a while and the menu is way different, on top of that they don't offer the complimentary bread and butter, ( you have to pay for it separately now) and it's significantly more expensive as well. The worst part of my experience today was that they got rid of the sour cream and cheese on the bake potato. I literally ate just a bake potato and it tasted how a baked potato I could have baked at home would taste. Lastly they got rid of the 10% discount for having your movie theater membership a couple of months ago. This was definitely an incentive for us to eat here after a movie not so much anymore.

I'm definitely considering if it's even worth coming back. As expensive as it's gotten and to go eat a baked potato plain I rather go else where. It's a real shame since we really loved this place.

Management what ever you are trying to do it's not working. What it is doing is pushing regulars like me away to your...

So.. it's Friday night. There is two waiters only. One of them is waiter/bartender. Very slow service. Food is ehh. Shrimp cocktail with Wasabi is just small boiled shrimp on top of shaved ice with kuchappieee sause suppose to be with Wasabi. No heat at all. And the spinach artichoke dip is swimming in oil maybe it is from the cheese. Little spinach and small pieces of artichoke but there's no flavor of either. The martini is very little in the larger glass but it was better and the chips too. Got the hot caramel pie good but too sweet for me and not as the usual desert in Okinawa. Now the glass of saki.. why do they say a glass when it is few drops?. See picture. And it didn't taste good as I've had it before. Ridiculous I was trying to enjoy it wirh the pie. Top that it was to expansive comparing with the many better restaurants aroung. Good luck for you...

I never ever ever ever leave bad reviews. But I am leaving this one in hopes the owner/manager sees it and fix whatever it is that is wrong with this place. The hamburgers were burnt so bad that I could taste the charcoal burn charred meat, the steak meat tasted old and it was served cold, it seemed as if they had cooked it a few days before, froze it, unfroze it and microwaved it. Their saving grace were the cokes. At least they had soda in it. Horrible experience, would avoid at all cost. Food was beyond bad. So sorry to see this place go...