Tachibana — Restaurant in Fujikawaguchiko

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Sorry for being extremely poor in Japanese, so I decided to use English for your reply.

I was even much more disappointed to have this reply asking me for further information about your devastating service. That means you are not even aware of your problem - your poor attitude.

I understand that locals here are very irritated and disturbed by the visitors as they really bring lots of trouble to ruin your place. However, as a restaurant staff member serving customers, I think the basic standard of your service should be safeguarded so that visitors would find staying at your place enjoyable and comfortable. However, to be frank, my experience in your restaurant yesterday is much worse even that in Hong Kong, my hometown, which is even much more notorious for its unsatisfactory service.

Here are my some suggestions to improve your service which I expect Japanese, a people which takes pride in their courtesy and manner, should have known. First, if you think your customers are doing something unacceptable to you, ask them politely not to, with appropriate tone register and manner. They would usually be cooperative and not hideous, and they would obey your instructions. More importantly, treat your customers as if they were your friends. Actually, most of the visitors like us won't come back again. Do leave us a good impression on wherever we stay, especially if you open a shop serving customers.

We apologise for any bad feelings to you, but our stay, to be honest, is not...

It was… meh The french toast was very plain, no jam or cream or whatever. Just pretty much cut baguette fried in oil with some sugar and cinnamon on top. It’s not bad but not worth 700yen.

The interior was very cute though and judging from other reviews, their cakes seems to be the main attraction. Just not the french...

Had the heartiest home made meal—also my first introduction to Neapolitan pasta. Food was made from scratch and was delicious! Pasta was cooked well and had plenty of ingredients. Worth the little walk to this place. Owner was a one man show—handling the cashier, food, and waiting. Overall a...