Fuji Lake Hotel — Hotel in Fujikawaguchiko

Fuji Lake Hotel says on its website that they are a "people-friendly" hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. |My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights.|There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to "handle us". |Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. |basically, she wanted us to get out of the hotel. Her whole stance was - "you lot, get out of my hotel". I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. |she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. |We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake...

Fuji Lake Hotel says on its website that they are a "people-friendly" hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. |My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights.|There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to "handle us". |Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. |basically, she wanted us to get out of the hotel. Her whole stance was - "you lot, get out of my hotel". I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. |she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. |We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake...

Definitely one of the best hotel I ever stayed Hotel stated 3 star but I felt like 4 stars or 5 stars Warm welcome from the counter and the crew outside the lobby

Free shuttle service every 30min to kawaguchiko Station

And free car service on the first day you arrived, from kawaguchiko Station to the hotel

You can make use of the phone in kawaguchiko Station and call the hotel to pick up you at kawaguchiko Station.

Downside is if the crew pick up your phone does not fluent in English, your life will be hard.

Fortunately the crew pick up my phone which is Japanese and speak English fluently.

And mostly they request you to wait for the car at platform 10. 10min from their hotel to pick up you at the kawaguchiko Station. Also 12min walk from kawaguchiko Station to the hotel 5min walk to nearby lawson from the hotel as well

Breakfast is buffet style and awesome. Western and Japanese food is available Have coffee machine as well

Free complimentary drinks and snacks in the lounge during your stay, but snacks only available from 2pm to 6pm. And drinks from 2pm to 9pm.

Check in 3pm Check out 10am ( depends on your room) Some room checkout at 11am

Got a nice alley outside the lobby with lights at night and is beautiful.

Free massage chair And free public bath onsen

Private onsen can be booked when you check in the hotel, subject to slot availability. And about 3800 yen per time slot

Many types of room, fuji view, lake view etc.

There is a souvenir shop in the lobby for your shopping.

This hotel has nice view of Mount fuji if you choose the room that has it. Lake view also not bad Some rooms comes with tatami

There is also a observatory deck for mount fuji on the highest floor.

Breakfast is start from 7am to 9am

Check in at 3pm and check out at 10am.

In front of the hotel, has the bus stop for red bus line as well 10min walk to rope hill mount fuji

There is a bicycle rental shop opposite the hotel, which does not shown in the Google map

Has WiFi, toiletries, shampoo, lotion etc. Kimono in the room, washing machine (chargeable)

Definitely one of the best hotel I ever stayed. Will come back again

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