Be aware western customers! Food and service was good, but unfortunately a mysterious 10% tax was charged.
To be clear - the menu states 10% service charge after 10pm which is fair enough, but although i paid before 10pm, another 10% were charged. When I complained, I was told that this was a "service or sales tax", nothing of that was stated anywhere and it is the first time in Japan I experienced such a tax. They even explained that after 10pm 2x 10% were applicable (service charge AND mysterious tax).
Be aware and find another spot. Sorry to say, but I have the feeling something was odd here. Happy to learn otherwise but I have the feeling that I got scammed the first time in Japan (no proof yet as it is tough to get in contact with the appropriate...
Read moreDrinks came out straight away, but the food... We had a group of 7 people. 2 meals (steak type meals) came out about half an hour after we ordered. Hamburgers took an hour. After waiting about 80 minutes for the last meal (spaghetti), we asked a waiter and they checked with the kitchen, who had clearly forgotten. The waiter then came back and apologised that it would take 5 more minutes, but didn't apologise for the 90 we had already waited by this time. The drinks, the food itself and the atmosphere were quite nice, but we won't be coming...
Read moreOverall, my visit to this restaurant was better than originally anticipated. The generous-sized chicken and prawn cobb salad, pleasant carbonara for our toddler, and the moist and tasty wagyu beef spaghetti dish all showcased a Japanese take on American food (some being of the menu has Italian influence).
It has a tv playing American cartoons (Pop Eye) which kept our toddler entertained while eating his carbonara.
We would happily go back for dinner or lunch if there weren’t other great options...
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