Domino's Pizza — Restaurant in Kyoto

i placed an order through the dominos website, and it got marked as delivered. an hour later, i had yet to receive anything. when i called the store, i was told that they had given it to Uber for delivery, but was given no information on the driver. when i asked to cancel and get a refund, i got put on hold before they hung up on me. i never got my food nor any information on who was supposed to deliver it, it randomly got marked as delivered and i never got a call or an email or anything. i just want a refund but i wasn’t able to solve anything after...

Pizza here isn't that good compared to other Domino's locations in the country. The dough wasn't cooked properly and the sausages tasted old, borderline inedible. Margherita was better bit still had raw dough. Better go to the hut or other locations. Pepperoni 5.5/10, Margherita 6.5/10. Store was dirty. Overpriced for what you get. Thus...

I tried ordering through uber eats.

Not only did the delivery time change by almost an hour after the order was placed, but they also never delivered the order.

The only good thing is, that uber eats refunded the money, but still so much...