I was there because I saw good reviews and a friend has recommended before I arrive in Kyoto. I honestly was looking forward to the experience.
I ordered a latte, and to be honest, I think they can do better. It tastes like water. I think it was weak, and it was lacking of fragrance. I know Japan's coffee is generally on the weaker side (with more added water) but I think even the milk wasn't fresh. It was really disappointing. I have a friend that ordered oat milk latte, I tried hers because she told me it was bad and it was truly terrible.
Service wise, I think it is no longer surprising that the service here is not something to be rave for seeing the poor service reviews. I am a service staff and I know there are good days and bad days, but I just felt that even during your bad days, you can smile and take the initiative to take orders but the day when I was there, it feels like all the staff were not treated well that they are forced to work. It is rather disappointing especially you are in Japan, although I know Kyoto's culture can be different too. Nevertheless, I am someone that if the service is good and the food is bad on the first visit, I would still go back to give other options a chance. However, in this instance, I will never go back there. I really did not feel welcome and like I owe them a living.
Ambience wise, it is really nice. I like the setup and I think the atmosphere and the decoration are sleek and simple. The white/ wood combination is beautiful and it is attractive as a whole. Especially, it was situated at a quiet location so I reckon it will be a nice and quiet place...
Read moreWe’re staying around the corner from the café and we were happy at first to find it. We went there every morning. The atmosphere is nice. Some of the staff is friendly and others are just ok…not so friendly with some attitude. The coffee is ok but definitely too milky for some drinks. And they often serve the coffees in paper cups even when they are not for takeout…and they obviously have lots of ceramic cups sitting on top of the machine. Yesterday, we ordered a mocha coffee and an espresso to have in the café (this was our 2nd order after having just finished our first coffees). When I picked up our drinks at the counter, the mocha was in a paper cup and I asked if it could be served in a ceramic cup (as it was not for take away). The woman just looked at me annoyed and took an empty cup from on top of the machine and placed it down on the counter in front of me. Not saying a word, she just looked at me. I asked if she could put the mocha in the cup and annoyed again she just poured it in (dripping along the sides) and left it on the counter without saying a word. We decided that’s the last time we’d go there. There are so many great cafés in Kyoto without the attitude and are happy we found somewhere else to have our...
Read moreOk hear me out: We were waiting in the morning in front of the cafe until it opened because we really wanted a coffee. Finding coffee in Japan is not difficult, but it’s rather complicated if you search for really good coffee and oat milk. When the shop finally opened, we got a cafe latte with oat milk, and one of those little pastries which freshly arrived just minutes before. The coffee was like a warm hug, and tasted absolutely delicious. It was creamy, and really rich in taste. But what caught my attention even more was the little pastry (see picture). It was slightly crispy from the outside, with a soft and moist texture in the inside. It had a slight cinnamon/apple hint, but not at all overwhelming and rather in the background. It was by far the best pastry I’ve eaten in Japan, and I will surely never forget the taste. After we took the coffee and the pastry to go we returned after 2 hours just to get some more of the pastries. Simply sensational, especially in combination with the...
Read more