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Japan Osaka Prefecture OsakaStarbucks Coffee - JR-Central Shin-Osaka Station Inside Shinkansen Gates

Starbucks Coffee - JR-Central Shin-Osaka Station Inside Shinkansen Gates

Japan, 〒532-0011 Osaka, Yodogawa Ward, Nishinakajima, 5 Chome−16−1 新大阪駅 1階 JR-PLUS関西支社

3.5(274)

Open until 9:30 PM

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Phone

+81 6-4805-8251

Website

store.starbucks.co.jp

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Wed6:30 AM - 9:30 PMOpen

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Updesh DosanjhUpdesh Dosanjh

Always busy but the only Starbucks inside the platform area. There is a less busy one outside the Shinkansen platform area. All the usual Starbucks features. But this one is busy, has limited to no seating and expect a queue. But if you want Starbucks and you are inside the barriers, this is conveniently located near Platform 26 - the one to Tokyo

BossBoss

Decent Starbucks on the second floor of shin osaka station. This Starbucks has everything and a large selection of souvenirs and special coffee beans to take home. Has seating for around 70 people. Mainly single tables but also has a sofa wall which you can sit. The ceiling isn't so high so it makes the place feel smaller than it is.

ちびペレちびペレ

感動しました。 12時15分の新幹線。レジに行ったのは12:01。少し並んで12:03くらいに注文。『お客様新幹線に乗られますか？何分の新幹線でしょうか？ 7分くらいで出来上がりますので、12:10～11の受け渡しとなります。お時間大丈夫でしょうか？』『新幹線でしたら袋もおつけしておきましょうか？』この時点で感動。バーでは沢山の注文を作られていて、外国人さんもおられるので伝票をトゥートゥーゼロアイスアメリカンご注文の方～と、英語で。すごいな～と感心。そう言えば、レジでも前の外国人さんに英語対応されていました。自分の番号が呼ばれてカウンターに行くと、『お急ぎのなかお待ちいただいてありがとうございます！』と言われました。あれだけ忙しいのに、その一言をお客さんにお伝えできるってほんとにすごいなと感じました。考え事をしていたのと感動でびっくりして、あっけにとられて無愛想になってしまいました。バーカウンターのお姉さんすみません。本当はこの感謝をきちんと伝えたかったです。。レジからあと何分と言いきることもすごいし、連携もすごい。もしかしたら当たり前のことかもしれないけど、世の中のサービス業にとって全然当たり前じゃないです。教育の賜物皆さんのおもてなしの気持ちの賜物だと思います。温かい気持ちで新幹線に乗ることができました。そんな僕は今から東京で接客研修です。がんばります。是非これを見られたSTARBUCKS本部の方、広報の方。お店のお姉さんたちにお伝えください。ありがとうございました。ちなみに、元STARBUCKS社長岩田さんのミッション愛読書です。 2024年3月4日12:01来訪。新幹線の駅構内にあります。待合室の横です。エスカレーターの前で、25.26乗り場にあがります。エスカレーターあがると10号車付近です。

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Reviews of Starbucks Coffee - JR-Central Shin-Osaka Station Inside Shinkansen Gates

3.5

(274)

1.0

Literally stole from me. I ordered a drink, they took payment, gave me a receipt and then took the receipt at the collection point. They then DEMANDED further payment, I was confused and asked for the receipt, they refused to give it back then refused to give a refund. I left 510 yen lighter. I strongly recommend you avoid this place, it's literally the worst service I have received...

1.0

Located inside but with lousy customer service. Took 8min to get a latte with no one waiting ahead. The staff let the trainee to practice while customers piling up in the queue and when questioned, they didn't even apologize or bother. I could have missed my Shinkansen because of this delay. Finally the chai latte they made is nothing but...

3.0

Always busy but the only Starbucks inside the platform area. There is a less busy one outside the Shinkansen platform area.

All the usual Starbucks features.

But this one is busy, has limited to no seating and expect a queue.

But if you want Starbucks and you are inside the barriers, this is conveniently located near Platform 26 - the...

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ちびペレ

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Posts

Updesh DosanjhUpdesh Dosanjh

BossBoss

ちびペレちびペレ

See more posts

Find your stay

Pet-friendly Hotels in Osaka

Find a cozy hotel nearby and make it a full experience.

Updesh Dosanjh

Find your stay

Affordable Hotels in Osaka

Find a cozy hotel nearby and make it a full experience.

Get the AppOne tap to find yournext favorite spots!

Boss

Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

Find your stay

Trending Stays Worth the Hype in Osaka

Find a cozy hotel nearby and make it a full experience.

ちびペレ

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Starbucks Coffee - JR-Central Shin-Osaka Station Inside Shinkansen Gates — Restaurant in Osaka

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