DOUTOR Iidabashi-kagurazaka — Restaurant in Tokyo

The seats are plentiful and different on every level. The service was a bit average though.

Incident: I popped outside to make a phone call 📞 as is polite in Japan and when I returned the manager or franchisee, who was putting up some posters, was intently looking at me. I asked her if everything was ok and she said that I must be a customer to come inside. I had ordered a coffee of another staff member, who she hadn’t seen, and she was assuming I was some kind of freeloader who was using the cafe space without purchasing anything.

It left a sour taste in my mouth at the time and it still does today… disappointing and rude customer service. Don’t assume the worst from people and maintain respect for...

I am not Japanese. A number of times when I have gone to this shop some of the counter staff have not given me any greeting when I have ordered food. Instead, they just look at me. When I order in Japanese they do not use any basic polite Japanese phrases to acknowledge my order or say thank you. I find this quite rude and I am also confused as to whether they have taken my order correctly. Just because I am not Japanese, it does not make it OK to skip basic politeness. I have also witnessed other non Japanese people order here in Japanese and be treated...

The food and drinks are good, but it’s really hot on the 2nd floor, and the toilets have liquid(hopefully sink water) all over the ground. There is also no toilet paper stock in the bathroom.

Also, there is no elevator...