I don’t usually post reviews but my recent visit here with my mum left me very sad about how she was treated. She asked for a black coffee, and sure they have a lot of options that fall under that bracket. Knowing full well that she wasn’t familiar with the single origin movement, the guy at the counter was quite arrogant about taking her order. She said she wanted a darker roast and he said he has all sorts, but that they were all light. Asked for the difference he listed the names of the countries, which he should have known doesn’t mean much to my mum as she was asking about the taste, and without being asked he said that the coffee ranged from 1600 yen to 600 yen, for some reason stating the most expensive first, and told her to read the individual taste cards to choose. He could have simply asked for the kind of taste she was after and made a recommendation, or knowing already that she was probably after a darker roast offered her exactly that from the espresso machine. Instead she had to stand up to read all the cards herself and left to feel that she was not cool enough. I don’t know why good knowledge of good coffee should entitle you to treat our elder generation like that. A bit of kindness would have gone a long way. The flat white I had was nice and smooth as expected, though on a bit of a milky side; the extra milk didn’t do much to remove the bitterness of the whole experience. Even though her pour over wasn’t as she had expected or wanted, my mum said to me that it was a good social experience as she wouldn’t have gone into a cafe like that by herself. It was just a very sad experience for me.