HALAL WAGYU RAMEN SHINJUKU-TEI Tokyo Yotsuya — Restaurant in Tokyo

Dear owner,

Firstly, I am so sorry to give you 1/5 stars for the service because I want you to read this review. I was one of the costumers who always came to your restaurant at least one time per month since January this year. I really enjoyed your ramen and I dedicated to say that your ramen is the best and most delicious among halal ramen restaurants in Tokyo. I was also really happy when I had a chance to have small conversation with you when you were there.

However, I had one very bad experience with the service in your restaurant in this month. I came to your restaurant July 12th, 2024. I came from Hachioji to Yotsuya (1.5 hours) just wanted to enjoy your ramen. I came around 20.30 pm. At that time there were some people but I still could get the sit without making the line. I ordered your menu special spicy miso char siu chicken ramen set (2200 ¥) with additional tempura. Your new part time job woman from Indonesia (I say new part timer because I did not see her on June and the first time I met her on July) took my order. I did not know what the problem was, however the Japanese (the man staff) gave me the ramen with less topping than my order. I noticed that because I always ordered the same menu when I came to your restaurant. He did not say anything and just gave my ramen. Since, I am not your the first-time costumer, I realized that it was not the same as my order. The ramen that he gave to me was less topping and I thought it was Spicy Miso Ramen menu, which is 400 ¥ cheaper than my order.

I told the woman part timer to check my order whether it was mistake or probably you modified the menu. Then, do you know? It was mistake order.

Without saying “I am sorry, I will change your ramen” or anything to apologize for the mistake, she told the man staff to add more topping to my ramen and the man staff also did not say anything related to his mistake for my order.

Can you imagine if the first-time costumer comes to your restaurant and gets wrong order than she or he needs to get and pay? They can complain to you and probably do not recommend anyone to come to your restaurant.

Since, I am not the first-time costumers, I can say that it is wrong. However, the attitude for both your staffs is not acceptable for me. They really did not say anything. It was very bad experience for me since I already spent my time and my money but I got bad service not due to my mistake.

The second, I was still not finished my drink yet but your Indonesian woman staff asked me to pay first without thinking that I was still enjoyed my drink. I was not the last costumers at that time because there were one lady and her daughter there. It was also still 9.15 pm and it was not your restaurant time to close yet. It was very rude I thought. It was same to chase away your customers. I did not really know what happened to her. She did mistake for my order on the beginning and she also tried to chased me away (in directly). I am also Indonesian but we cannot do that to our customers if they still not finished their meals or drinks yet. Then, I believe Japan’s service for the customers also very good. I don’t understand why she did like that to me as your costumers.

I am really sorry to give this review for you because it is important for the future of your restaurants. Please educate and tell your staffs to be nicely to customers and check again the customer orders to make sure it is correct.

I do not hate you or your restaurant. I do really enjoy your ramen. However, your staffs make me disappointed and think twice whether I want to eat once per month to your restaurant or not.

Please read this and evaluate to be...

Finally found an authentic halal ramen spot that doesn't compromise on flavor or atmosphere! Their wagyu miso ramen was absolutely incredible - the rich, savory broth elevated by premium wagyu beef, paired with perfectly cooked noodles that had just the right bite. You can taste the care and quality ingredients that go into each bowl.

The restaurant has a wonderfully traditional feel that transports you straight to Japan. The authentic decor and ambiance make it feel like you've discovered a local spot tucked away in Tokyo rather than just another fusion restaurant.

What really sets this place apart is their thoughtfulness toward Muslim diners - they even have a dedicated prayer room, which shows genuine care for their community. The staff were genuinely warm and welcoming, with smiles that never seemed to fade. You can tell they take pride in what they do and actually care about their customers having a great experience.

It's so refreshing to find a place that gets all the elements right: exceptional food with premium ingredients, an authentic atmosphere, and a service that makes you feel like a valued guest. For anyone looking for quality halal ramen, this place is definitely worth the visit. I'll absolutely be coming back to try more...

Looking for delicious and satisfying Halal ramen? Look no further than Halal Ramen Shinjujutei! This hidden gem offers a fantastic selection of halal ramen dishes that are sure to tantalize your taste buds.

Here's what makes it a must-go restaurant:

Amazing Tender Chicken Karaage: Their chicken karaage is a star of the show. Perfectly crispy on the outside and melt-in-your-mouth tender on the inside, it's the ideal complement to any ramen dish. Big Portions, Big Satisfaction: Portions at are no joke. Their ramen and rice sets are perfect for those with hearty appetites, leaving you feeling happily full after your meal. Halal Delights: For those seeking Halal options, it is a haven. They offer a variety of delicious Halal ramen dishes, ensuring everyone can enjoy their flavorful creations. Overall, this is a fantastic choice for anyone craving delicious and satisfying Halal ramen. With its tender chicken karaage, generous portions, and commitment to Halal options, it's a place that will surely become a...