Hoshino Coffee Roppongi — Restaurant in Tokyo

We ordered in Japanese, not English, but the employee’s attitude felt a bit rude from the start. i asked about the menu, but received a rather curt response.

When I went to pay, I realized I was supposed to pick up a numbered key from under the table. the employee lifted the key and said, ‘Don’t you have this?’ we never received any explanation about this, and although they likely knew we were foreigners, they didn’t tell us.

Also, the handle of the syrup container was so sticky that it was nearly impossible to hold.

I hope they didn’t ignore us on purpose because I’m not fluent...

Great fluffy souffle pancakes, less eggy than others I've had which is great! Coffee was good, could be better but as an Australian we're very picky with coffee. 20 minute wait for pancakes but expected as souffle style are time consuming and the staff advised us of the wait when we ordered. One of us ordered a toasted sandwich however and it came out well after everyone else at the table had finished their pancakes, not sure if kitchen forgot the order or if it was just slow but staff...

A decent café with fairly tasty coffee ☕ blends and good tea 🍵. The cakes 🍰 and pancakes 🥞 are also quite good. Unfortunately, there are always long lines in the evening.

Overall, I was pretty satisfied. However, there is one downside, which other reviews also mention — the staff wasn’t particularly friendly. Considering the location, the type of clientele in this area, and the prices, they could definitely be a bit...