SHAKE SHACK Tokyo International Forum Shop — Restaurant in Tokyo

knowing Tokyo and it' s gastronomy more than well (from it' s rare lows to it' s frequent highs) I need to say that this place ranks amongst the worst I would have come across in several years. To mention it upfront, when I enter a "2nd generation" burger place (so no Mc Donald' s or Burger King) I know exactly what I can expect. Neither do I expect fancy environment nor do I expect some sort of culinary heaven. A good burger meal is a good burger meal. No more, no less. And I also know which pricing I can expect. To put it briefly: we ordered 2 burgers, 1 single, 1 double (which is double size of the single, but certainly not double in the sense you might expect from other locations), 1 large portion of fries, 1 lemonade and 1 glass of white wine. The burgers have been somehow acceptable in terms of their quality, but not even remotely good or excellent. The fries have been greasy as they have been overcooked quite a lot. The "glass" of white wine (for the price of Yen 1250) is a 0.125 l filling and certainly represents the lowest type of wine available. In most of gastronomy worldwide you can expect that 0.75 l in the supermarket cost about the same as 0.125 l in a restaurant or food outlet. Which is fair in most of the cases. In this very case I assume the relation has been around 1:3, so 0.75 l of this junk wine might cost around Yen 400 - 450 in a supermarket. Which is simply disgustingly cheeky as you got no idea of what you get when you order and pay. My complaint has been answered by explaining me their "policy" of filling the glass the way they do, which certainly is the most stupid and brazen answer you can think of. It might be someone' s "policy" not to serve ANYTHING for a certain amount of money too once the customer paid for it or to sell any sort of trash and you can' t find out early enough to cancel the order, however, it doesn' t make the policy more acceptable and the grievance less valid. Their policy is to cheat people, as simple as this. In virtually any other restaurant in Tokyo quality water is being provided without restriction, mostly chilled with ice cubes. In this case 2 small paper cups of unchilled tap water come WITH the food and obviously cannot be refilled. For this trash dinner I got charged Yen 4417, an amount which buys you an excellent dinner for 2 people in thousands of locations across the city. Next to my table a few obviously American girls found it appropriate to behave like trash too, being a perfect fit to anything else around, at another table guests found it acceptable to put their feet on the bench seat. So if you are in for sweaty feet, noisy trash people and wretched, heavily overpriced food enjoy your evening, in any other case keep away as far as you can from this...

For those exploring the vibrant streets of Ginza, Tokyo, a visit to Shake Shack is an absolute must! This spot is more than just an American burger joint; it's a nostalgic yet contemporary culinary experience that leaves you wanting more.

First and foremost, the food. It's simply sensational! The burgers are juicy, flavorful, and cooked to perfection. The cheese melts just right, the lettuce is crisp, the tomato slices fresh, and the bun is soft yet sturdy. The fries leave you craving for more with their perfect crunch and seasoned taste. And, of course, how can we forget the star of the show, the Black Sesame Shake? This unique concoction is a delightful merger of traditional Japanese flavor with a classic American dessert, resulting in a creamy, rich shake that will have your tastebuds dancing!

What elevates this experience further is the fast and friendly service. The staff here are a delight - they serve with a smile, are prompt, efficient, and go over and beyond to ensure you have the best dining experience. Despite the hustle and bustle, they never miss a beat and handle the crowd with ease.

The ambiance also hits the right notes. The blend of modern and retro vibes pays tribute to the traditional roots of Shake Shack while also catering to the taste of the cosmopolitan crowd of Ginza. It's a small yet impactful touch of nostalgia that enhances the overall experience.

To sum it up, Shake Shack in Ginza is a culinary gem that offers great food, exceptional service, a nostalgic ambiance, and a unique dessert experience with its Black Sesame Shake. It's a 10/10 recommendation from my end and a place I would gladly visit...

I love Shake Shake in the US and wanted to see what it was like in Japan. Usually, American fast food in other countries varies by a bit. I found that to be the case here as well.

First things first, if you arrive in Tokyo station and want to stop by, head towards the south Yaesu exit. It will take you to right in front of Shack Shake. Its next to the Krispy Cream.

When I arrived, the area had some construction. So, I had to go through a side entrance to get in. When i arrived, I was greeted with either a cashier or tablet kiosk. I opted for the kiosk. They had an english option which helped in ordering. You set a pager number that is next to the kiosk and take it with you. I was able to use my mastercard to pay for the meal. It is pricey but on par with what you pay in the US.

I found a table, it was a little busy, and I waited for my pager to go off. It was probably 5-10 minutes, and my food was ready. If you have had Shack Shake before, you will not be shocked by what you get. The only real difference was the fries. I think they use a different oil to fry it in, so it tastes a little different. But still good.

The atmosphere is like most Shack Shakes, but I found it to be a bit better, especially the overhead string lights.

All in all, it is a great place to grab a burger if you are looking for...