This place is absolutely awful because staff and service is absolutely disgusting. Especially the administrator and the waitress. The food is average the drinks are average HOWEVER they have extremely high expectations of their customers! They say you cannot talk too loud and that you need to order something every hour yet they don’t even have separate toilet rooms for men and women! Their menu is old and ugly, place itself is really average so I don’t really understand their expectations. Awful place I hope it closes down for good because I will never...
Read moreFirst time at a “Double Coffee” in Almaty – and I was genuinely surprised in the best way. They offer an interesting lunch menu where you can choose between three different types, all at a very reasonable price. I wasn’t very hungry, so I tried the cold “Okroshka” soup for the first time – and loved it. Also, a big thank you to the team: I accidentally left my wallet on the table (which never happens), and one of the staff ran after me on the street to return it....
Read moreЧасто кушаем в “Double coffee” в Астане и в Алмате во всех локациях. Но, в данной локации сегодня администратор сказала моему больному мужу с тромбом в ноге сидеть ровно (не лежа). С тромбом в ноге сидеть долго нельзя.
Еда вкусная, официант была вежливая. Но администратор в данном заведении неуважительная! Кушаем мы не бесплатно, заказали достаточно много! Такого отношения и замечания от АДМИНИСТРАТОРА нам нигде не делали. Учитывая что супруг мой Американец. Спасибо администратору за негативный опыт гостю нашей страны.
We often eat at “Double coffee” in Astana and Almaty in all locations. But, in this location today the administrator told my sick husband with a blood clot in his leg to sit upright (not lying down). You can’t sit for a long time with a blood clot in your leg.
The food is delicious, the waitress was polite. But the administrator in this establishment is disrespectful! We don’t eat for free, we ordered quite a lot! We have never had such an attitude and comments from the ADMINISTRATOR anywhere. Considering that my husband is American. Thanks to the administrator for the negative experience of a guest of...
Read more