I can't speak for all the Prontos, as I've noticed there are a few around town, as for this one, the experience was underwhelming. We popped there Saturday morning for brunch, the place being recommended by a friend of ours. We were promptly welcomed by the staff and directed to a table of our choice on the balcony. Upon receiving the menu, I was already not impressed as it lacked in originality and variety, in my opinion. My oldest daughter ordered a nutella milkshake (we couldn't detect the taste of chocolate) and a waffle, which came out mostly burnt. My platter was disappointing. The springroll batter, because it was batter rather than the usual rice paper (but then, maybe that's how they make it locally), was too hard a thick. Same with the samoosas. The chicken was alright. The green smoothy I ordered was nice but room temperature as opposed to cold as it is often served in many places. The restaurant itself was clean, and the staff was attentive. It seems to be a place that maximises more on its name and location rather than the quality of the food it serves. It was a disappointing meal, to be honest.