Katpėdėlė — Restaurant in Vilnius

We were a group of 4. The waiter who approached us didn't speak English very well (which wasn't a problem for us) so when ordering we additionally showed pictures on the menu depicting these dishes.

We ordered: potato pancakes with salted salmon and curd sauce (noting that I am a vegetarian and to omit salmon from the dish), savoury chicken liver, fried bread with cheese and mayonnaise (with a note to omit bacon from the dish), pork ribs (which we wanted to have served with potatoes and a salad).

We received: potato pancakes (which is a different dish on the menu - served with different side dishes), savoury chicken liver (as ordered), fried bread with cheese and mayonnaise (as ordered) and potatoes with salad (without pork ribs). The order was brought to our table by another waiter (not the one who collected the orders). He explained that no one had forwarded that we had also ordered ribs and he was going to deliver them as soon as they were ready. After a while, he came with pork neck with potatoes and salad. He admitted that he had made a mistake and it was his fault for serving us what we had not ordered. Since we did not want to make trouble we agreed to such a change of dishes. Drinks served well here too it was not perfect: drink appeared to be non-alcoholic, beer ordered initially went to another table.

When it came to settling the bill, it turned out that the problem was splitting it into two separate ones. On the bill it turned out that the waiter had added his mistake to our bill (served potatoes with salad without ribs). I asked the waiter why I should pay for his mistakes (it was about the extra salad and potatoes), he just shrugged his shoulders and said that after all we were aware of the mistakes. He apologized only after I told him that he could at least do that and not just shrug his shoulders.

The dishes served were correct (we won't remember them for a long time, but the taste wasn't bad either), well, maybe except for the liver which was supposedly very good. For the whole, however, I can't give more than 2 stars (the liver saved the restaurant...

For such a prime location, they really need to work on their service and train their staff. The food was quite nice and the atmosphere ok, we sat outside which was nice, but the waiter was the worst I had ever encountered. As soon as we told him that we ordered on the app, he got angry and slammed the food in front of us, never spoke a word and didn’t reply when we said thank you. He was demonstratively angry with us. This was after I had already paid the 10% tip which the app says goes directly to the waiter so I don’t know why he was so mad at us but it was completely...

We were there for a group dinner. The service was very slow, to get the drink you had to go to the bar counter. While they were bringing hot dishes, the old plates from the soup were still on the tables. Totally understaffed and out of wine glasses, so everything was served in champagne glasses. Seems like simply not prepared. Also the hot food was cold and some people feeling not so well afterwards. The only good thing about it was the atmosphere. I wish there were less restaurants around with no attention to the quality but rather focused to...