Mr. Pub — Restaurant in Vilnius

I’m filing a complaint about what happened at Mr. Pub Bar on Sunday, October 12th around 00:39. I ordered two shots of tequila and a light beer, but was given two tequila shots and a non-alcoholic beer instead.

When I tried to correct the mistake, both bartenders responded with clear irritation and disrespect - their attitude while taking the order and afterward was completely unprofessional. It was obvious the situation was handled with hostility rather than basic customer service.

This kind of behavior is unacceptable in any setting, especially in a bar that serves the public. I strongly believe these employees should be held accountable, as their actions were not simple mistakes but deliberate and inappropriate.

Please take this complaint seriously and ensure that proper disciplinary action is...

I had a good first experience in this bar so I was planning to give it a 5 star rating but unfortunately the service was really awful tonight. Staff who behaved like they were at home watching TV. We tried to pay 15€ for a pizza between three. At first the bartender only agreed to split the bill three ways if we used the same payment method (understandable but first time I've heard of this kind of constraint) and when my friend tried to pay in coins and took a while to find all the necessary change the bartender got angry, helped himself to my friend's wallet and insulted us as idiots. I want to note that the bar was not in a rush far from it and there was therefore no reason to react in this way. I am deeply shocked by the lack of professionalism of...

It's a bit difficult to write this review as I'm very conflicted on what rating the place should get. On one hand, it's simple (in a good way), cheap, there are board games that you can play, they have table football (1eur - 1 game). On the other hand, the place is in the cellar and it is old and a bit smelly. The bathrooms are old, with broken pieces and the doors don't even close properly (no one else can get it, but you do feel a bit exposed as there is a small gap). The sofas are...