Hee Yan Restaurant — Restaurant in Borneo

Customer Services:⭐(1/5) DimSum Quality: ⭐(1/5) Management: ⭐ (1/5) Overall: ⭐(1/5) Need to be improve.

Today went to try their DimSum. They have 8 workers wearing the uniform working in the restaurant , another 2 person wearing normal. I guess both of them are top management ppl.

Dissapointed when I starts order DimSum. Only have 1 staff serve for the DimSum trolley I dono the other 7 staff what they busy of. And quite messy managing when customer looking for order.

The interner walkway space too narrow, I don't know why they still using the dimsum trolley make the restaurant more pack! I was wondering why not arrange a dimsum counter better than to use the trolley since they doesn't seems professional enough to handle the environment movement. At least no need the customer to keep waiting for 1 trolley when to arrive to their table. Too slow!!

The DimSum looks nice, but taste not nice. The chee cheong fun skin not soft enough (so far in Sabah I yet to found any nice n smooth quality chee cheong fun). And the interior dining table setting...

Taste: 3/5 Presentation: 4/5 Portion size: 4/5 4 Temperature: 4/5 Service: 3/5 Value for money: 3/5 Overall: 4/5

Dim sum on average comes to rm9 n above which can be considered high but find me a dim sum where its any cheaper. So it basically boils down to who cooks the better dim sum n dis plc falls short. Chicken feet was below average for me n the deep fried yam roll was the worst being over cooked with burnt taste n very little to no yam at all but other than that all the other dishes that we had was ok. Fully ac, no issue with parking n environment friendly enuf but I didn’t like the plastic that thy put on the table. Dim sum wise an acceptable place but will not b my first choice n therefore will not eat dim...

The food is good but not the soup. The service is good but not then person who took the order. She (white cloth) mistaken we take out when i never mentioned that. I even ordered a drink and ask for 2 bowl of rice. We waited for quite a while and i thought why the food is served slow until they came with take out container with foood. Fine..i told them we never said take out, we are having there, so they changed it. The staff were helpful and feel apologetic about it except She. She didnt apologize for the mistake and made me look like i am making a fuss about it. I really hope restaurant manager be mindful and professional in managing the restaurant otherwise they are jz making customer...