Stepping through the sliding glass door, you’re greeted by bright overhead lights bouncing off simple Formica tables laid with plastic covers and sturdy gas burners tucked beneath each tabletop. The open layout leaves plenty of room between seats, so even at busy dinner hours you won’t feel cramped. A mix of tiled floors and plain walls keeps the focus squarely on the bubbling pots in front of you and the chatter of families digging in together.
Good Family Steamboat sits at 17 Jalan Mutiara Emas 2A in Mount Austin, opening daily from one in the afternoon until eleven at night. There’s private parking right outside and e-wallet or cash payment options make settling the bill quick and easy. A casual lunch with coworkers or a late supper with friends both fit just right.
The real star here is the soup base lineup. The original clear broth aims for a gentle savory sweetness but can come off a bit underseasoned and sometimes leans toward bitterness. If you’re after something more robust, the seafood-infused stock delivers a bright umami kick that plays beautifully against fresh prawns, clams and fish slices.
Ingredient choice runs the gamut from crunchy greens and house-made fish balls to tender beef slices and plump, hand-shaped dumplings. Seafood fans will linger over scallops and prawns that arrive springy and succulent. Vegetable platters stay crisp until the last ladle while pork and lamb slices maintain their bite without ever turning chewy.
Service here has a warm neighborhood vibe. Staff learn your name after a round or two and will happily adjust spice levels or refill your broth pot without a prompt. Expect to spend around twenty-five ringgit per person on average, though premium add-ons like abalone or golden pumpkin soup can nudge the final tab higher.
Tip for a quieter meal: head over on a weekday afternoon before the early evening rush. Weekends bring a livelier buzz that suits big group gatherings but can slow down refill times. All in all, Good Family Steamboat offers an honest-to-goodness hot pot spread in a clean, relaxed space that always feels ready to welcome...
Read moreWe had a truly wonderful experience celebrating my mum’s birthday at Good Family Steamboat.
I made the booking via WhatsApp, and they thoughtfully arranged a meticulously prepared birthday decoration in a private room. The ambiance was luxurious, cozy, and heartwarming, making it perfect for a meaningful family gathering. It’s no surprise they’re called “Good Family”, they really live up to the name.
The service was excellent! The staffs were experienced, attentive, and friendly. They even helped us take photos and brought over fun birthday props to make the celebration extra special.
As for the food, the broth was amazing! We especially loved the herbal soup enhanced with a shot of cognac and a shot of wine! It’s absolutely flavourful and aromatic! Every detail from the food to the service was top-notch.
As a sweet final touch, they even served a complimentary birthday fruit plate for us after the meal, such a sweet and unexpected gesture! Vouchers were also given as a token of appreciation for dining there.
Highly recommend this place for anyone looking to celebrate special occasions or simply enjoy a comforting steamboat meal...
Read moreWe had a birthday celebration today, and we were amazed by the service of the staff.
First, they put us at a nice corner beside the window for more privacy. They had been very attentive throughout our meal. We were happy with our food. Ingredients are fresh, portions are big, soup is not too salty.
Next, we were welcomed to another clean table for the cake cutting session.
They then served our birthday cake on a nice platform with decoration, props for photos, free fruit plate, and ice creams for each of us. And of course they sang us the birthday song.
We had a memorable celebration here. Even though we didnt spend much here, but they had provided us with nice hospitality, which we highly appreciated. It's sad to admit that this is a rare situation in JB. Most of the times, you have to pay expensive prices for good service, or even worse, you pay expensive prices and still get bad service.
Highly recommended to all friends, especially for group gatherings and celebrations. They deserve...
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