Marrybrown Kipmall Tampoi — Restaurant in Johor

Subject: Repeated Issue with Missing Items – Order GF-061

Dear Marrybrown Kipmall Team,

I am writing to express my disappointment regarding my recent order (Order No: GF-061, placed on 29/04/2025) through Grab. Once again, the drinks I paid for were missing from my delivery. Unfortunately, this is not the first time—it has happened three times now.

I am very frustrated with this repeated issue and believe it reflects poor attention to detail by the packing staff. I urge you to take this matter seriously and consider hiring more responsible and well-trained staff to ensure orders are packed correctly.

This level of service is disappointing, and I hope the issue is addressed promptly to avoid further inconvenience.

Thank you for...

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