Gloria Jean's Coffees Kompleks Mahkamah KL — Restaurant in Kuala Lumpur

No any greetings and welcome from the team. Facial expressions very poor. I ordered Latte and they gave cappuccino. When i feedback, barista insisted i ordered cappuccino. 🤦🏼‍♂️ Then i checked with cashier Nabila, she go through my order in POS n asked to replace order. Again my latte was poor and not full cup. you charged me 12.70 and serve me this kind drink ? no quality at all. Choc twist danish was very hard and staff didn't replace. When feedback, he simply heat up again n served.

What kind of baristas and cashier you have ? Train the with basic...

I wanted Cold Press which was on the list, but they told me they didn't have it. So, I ordered a cold black coffee. I have never tasted something so awful. It tasted like they used sigaret ashes to brew coffee. Never again Gloria...

Harga mahal, kalau sesuai dengan kesedapan, ok sahaja.. tapi kalau harga mahal, rasa tak sedap, tak berbaloi langsung.. beli matcha latte harini.. tapi tak rasa matcha pun.. rasa matcha dia hujung2 je, nipisss je.. warna pun tak menarik.. dalam gambar nampak macam air susu.. s** dan z** punya...