Starbucks Reserve - Hyatt Place Bukit Jalil — Restaurant in Kuala Lumpur

Staying at Hyatt Place Bukit Jalil, one of the best conveniences was having a Starbucks Reserve right at Level 1. Literally just a few steps from the lift — it became my go-to every single morning without fail.

The team there were consistently friendly and professional. They remembered my order after a couple of visits, which added a nice personal touch to the routine. Always greeted with a smile and efficient service, even during the morning rush.

The space is great too — lots of seats and tables, perfect for both lounging or getting some quick work done. It’s bright, modern, and never felt too cramped. Whether I was grabbing a takeaway before heading out, or sipping my coffee slowly before the day started, it was a reliable, pleasant spot to start my mornings.

Really appreciated having a familiar and quality coffee stop right at...

During my stay at Hyatt Place, the Starbucks became my regular spot thanks to Jian Hao's outstanding service. He was incredibly helpful, explaining the day's 10RM promo and recommending the delicious Nutro Cold Brew coffee that perfectly matched my taste. I also have to mention their chocolate croissant - it's absolutely divine!

Jian Hao's friendly demeanor and genuine desire to ensure customer satisfaction made every visit a pleasure. It's worth noting that all the staff I encountered were incredibly well-mannered and professional, making the Starbucks at Hyatt Place a truly welcoming and enjoyable experience. His dedication to providing excellent service deserves recognition, and I highly recommend checking out the Starbucks at Hyatt Place, especially if you get to experience his warm...

Been loyal and also patronise to Starbucks for many years. While trying to redeem a free slice cake for my birthday, I been told that the limited burned cheesecake is not redeemable. That's okay and they said I should try their Triple Chocolate Cheescake and I happily said okay.

After a few attempts to scan on my apps, they said system do not allow make this redemption too.

This is really disappointing for a long term customer like us. At the end , I just bought the cake instead of redemption.

Overall is a very bad experience despite being a Starbuks Reserve that should comes with top notch...