K Chicken - Langkawi Parade Megamall — Restaurant in Langkawi Island

We went in today and ordered honey and soy chicken. The staff brought the chicken in a platter with rice. When I went to make the payment, she charged me 21.90 as opposed to 17.90. When I asked why the extra charge? they said that I ordered a platter. I didn’t! The chef then came and told me that he heard me say “platter”. I didn’t! I told him that I looked at the board above and pointed out the honey and soy chicken. I noticed that there was a CCTV camera. I asked the staff to check the camera. He said that the camera doesn’t work. The arguement got heated because the chef kept insisting that he heard me say “platter”. And I kept on saying that it’s impossible that I said “platter” because I didn’t read the whole menu and didn’t even know that there was a “platter”. I simply read the front page of the menu outside the shop and then read the same thing on the chalk-board above the main counter which also mentioned “honey and soy chicken”.

Finally when another customer got frustrated because of our argueing, that’s when the chef said that it’s OK you can pay 17.90.

THIS WAS AN ATTEMPTED SCAM! NEVER COMING BACK HERE EVER AGAIN!!!

There are many better eateries in the mall. We have tried them and would recommend any of them over this place!

The food was standard, nothing special about it so don’t waste your money and eat...

Ordered for takeaway via phone. I was given an estimated time of 30 minutes, which I came to pick up after. When I asked is it ready, yet, the girl said soon. However extended until 1hour and 15 minutes just for 2 dishes. No apologies, or even any head-up for the delay.

The servers are pretty, but severely lacking in communication and hospitality.

A simple notice or apology would suffice in delay. It is understandable to be busy in peak hours.

Food is great, but ruined badly by the service. Auntie would be sad if she knew about this.

By, Disgruntled customer. (Fake...

The only decent place to get Korean fried chicken. However terrible customer service. I understand they are very preoccupied but at least they can give some greetings and asked us to wait for a while. The staff was unfriendly, not smiling at all and talked to me rudely when tried to get her attention. I was left for 10 minutes unattended. At least give me the menu! I know the service here is not always the best but this is the worst so far.

Not coming back unless they improve...