Texas Chicken AEON Mall Bandaraya Melaka — Restaurant in Malacca

I ordered a 4-piece chicken tenders set, 3 butter biscuits, and 2 tartar sauces, only to realize they gave me 2 pieces of chicken and 1 butter biscuit when im on my way home. Is it hard to get a simple order? I waited nearly 30 minutes for a simple order, plus there are few customers there. the staff worked too slow as i watch them keep on “berborak” while working. if you watch it yourself, you probably wonder how really relaxed the staff working on the orders. Male staff, Malay, probably 5’7/5’8, medium-heavy build, not wearing glasses.

I try to not get mad but remembering how I waited patiently while the staff buat kerja TERLALU LEMBAP walaupun tak ramai orang. How can you do such a simple mistake? Packaging list dalam plastic sama as my reciept but isi dalam bekas? he totally packed wrong order for me. the food that i got (2 pieces of chicken and 1 butter biscuit) is cold.

This is NOT what I paid for, and it completely ruined my supposedly an iftar meal. It’s frustrating because i paid more than what i got. this is my 2nd time experience this kind of bad services at Texas Chicken Aeon Bandaraya Melaka. DO BETTER PLEASE KERJA JANGAN KHAYAL. I WANT MY...

Ordered through grabfood at 9/3/2023.

Food came nicely and still hot tho they made an error on my order as i ordered a creamy jalapeño sauce x2 but I got their jalapeño bombs instead which is kind of stonks to me but i was hoping i could use their sauce instead.

It was somewhat late already so i didnt take any action on the error.

their buttermilk chicken wrap was quite nice, not dry or soggy overall, sauce was well spread and enough.

biscuits were nice too taste a bit salty savory sweet, not dry and it was nicely cooked/baked.

as for their ranch it taste more on the tangy/ sour side instead of sweet side.

Their mashed potato is nicely seasoned too. As for the coleslaw i never got it so im not sure if they ran out of it or just forgot to put it in.

overall could be improved, seems that this branch cooks better than...

The employee is horrible, I orderd a takeout, they just give me the cup without cup lip and plastic. Then I ask for it after I fill my drink by myself, and the staff passed it to me by CLIPING IT BETWEEN HER INDEX AND MIDDLE FINGER withou facing me, then she SHAKING HER FINGERS and I guess it means "take this plastic hurry" . Throughout the process, she never show any good face and good word. By the way, I got a VERY small CHICKEN DRUMSTICK this time...I will remember...