Burger King Aeon Bandaraya Melaka — Restaurant in Malacca

At burger king aeon bandaraya melaka- 14/5/2018 (around 9:50pm). The one girl with a dark skin colour which work the same shift with Mr Aiman. At that night, Mr Aiman work as the cashier while she works as the kitchen helper. After im done making order, i decided to make payment using the debit card, as i know there will be free nugget when i pay using it. That girl put the nugget on my tray roughly. Unluckily, there’s an issue about my debit card and i cant pay using it. Mr Aiman said it cannot be use. Then Mr Aiman ask for help to that girl but than that girl without any manners and any good intonation saying and blaming me that my card do not have pay wave along with annoying mimicking face and no even a smile. As i cannot pay through debit card, she snapped the nugget that just been put just now. I dont mind if i didnt receive the free nugget but the main issue is THAT GIRL SERVICE SSO TERRIBLY UNACCEPTABLE !!! Thus, her service left me a very BAD IMPRESSIONS towards BURGER KING as it was my first time been there. And definitely, i won’t come there again. I also wouldnt recommend my family and friends to go there either. I hope in return that burger king will take action toward that girl (your staff). It should have a better training towards your staff, so that your staff could entertain your customers...

Terrible Service The staff were rude, inattentive, and openly displayed unprofessional behavior. Our server was dismissive, rolled their eyes at simple requests, and seemed annoyed when asked for basic items like cutlery or water. Such hostility from the staff completely ruined the dining atmosphere.

Poor Food Quality The food was far below acceptable standards. The dishes were either overcooked, under-seasoned, or tasted stale. Specifically, [mention any dishes you ordered] were inedible—[describe the issue, e.g., "the meat was dry and tough," "the pasta was mushy," or "the soup was cold"]. For the prices charged, I expected much better quality.

Dirty and Unpleasant Environment The restaurant’s hygiene was appalling. The tables were sticky, the floors were dirty, and there were even [mention any specific issues, e.g., "insects near the food area," "unclean restrooms," or "leftover food scraps on chairs"]. A clean and welcoming environment is the bare minimum for any dining establishment, yet this was severely lacking.

I expected a pleasant meal but instead left feeling frustrated and disgusted. This is not the level of service or quality that any customer should endure. I strongly urge you to address these issues immediately to prevent other patrons from experiencing the same...

• I'll order food through Panda. Was trying few time dine in, so far so good and reasonable price and wasn't same elsewhere. Unfortunately it was disappointed when looking at the chicken wing. Actually l specify that l need chicken thigh not wing. Dame small enough for my cat LOL. The price is rm5 is a bit to much. Price is also a measure of value. Why not just change to other part or courtesy call for extra services to your customers. Another thing the burger from the same order was plain and the salad was very very little just half of the container. Its not a combination of veges like what it was on your advertisement. (no chilli and dressing for salad) For the management please give your staff an intensive training. You are established from your repeatedly customers not instead. As a customer l have right to report to consumer affairs on bumble products advertise. (Misleading). I'll expecting...