Coffea Coffee The Curve — Restaurant in Petaling Jaya

Coffea the curve used to be hustlin and bustlin, ever since ecurve went out of business the coffee joint get less crowded, less people hangin out in the area which is a good thing for whoever that want to have a decent cup of coffee in peace and quiet enviroment. Last time i went there the service was a bit slow, from what i can see that day they had 3 staff working, one tending the register, one making drinks and the other one prolly cleaning up table i guess, so i assume thats the reason why the service was so slow, the other thing that really is not a big deal which is we told the cashier that we are having our drink at the cafe but they gave us a take a away cup, which again not a big deal, but kinda weird, then we found out that the person who made the drinks also needs to wash the dishes. Then we know why they gave us a take a away cup coz they dont have enough time to wash the cup. I guess. But all in all everythings good. I will come back again for sure...

Poor service and very expensive for a place where it’s located on the far end of the mall.

Much pricier than other coffee cafes . They even charge you if you order takeaway for your coffee. We were not aware of this and we only realised after looking at the receipt.

The male foreign guy was not hospitable and didn’t even properly greet us. No smile or anything and we felt like we were not welcomed at this place. No mention of the charge on takeaway cups. Imagine coming over directly to the shop, paying very expensive coffee but you ARE STILL CHARGED for takeaways. Theres no paper bag or anything, just your cups in plastic (for ice) and paper cup.

The price doesn’t match well with taste. It was mediocre coffee. You will get better coffee at other cafe with much better and cheaper price and of course, better customer service.

TLDR: Suffice to say, you are paying for a subpar coffee with unpleasant customer service and on the far end of the mall. Not...

Since they were so unhappy with my first review, here’s a more detailed explanation.

We ordered a hot coffee, but the foreign male barista (dark blonde hair) clearly misheard and gave me an iced one instead. On top of that, we were charged extra for the cups of or iced drinks (which was not informed beforehand). No apology was given. Instead, he blamed us for the mistake and kept repeating that he had said the order, even after I pointed out it was wrong. He didn’t bother fixing it.

To be clear, he was rude right from the start while taking the order, dismissive, unhelpful, and defensive. It was frustrating dealing with someone who didn’t listen and clearly didn’t care.

Later, a foreign female staff member came over to apologise after I left my review. I asked for the manager’s contact or at least the rude staff member’s name. She refused and got upset instead.

This level of service is unacceptable, rude, careless, and zero...