McDonald's Sunway Mentari — Restaurant in Petaling Jaya

Update: 27 Feb 2022 The wait time increased too much (5-10 minutes to 20-30 minutes). Many customers were frustrated. I can see that staff were panicking but the amount of staff was a lot. Better Training can be given to help everyone to calm down and perform at their job. Everyone looked very demoralised. (Personally witnessed numerous customers had scolded the staffs).

The burger and fries arrived cold and did not follow my instructions. The server forgot to send my cake as well.

Overall the quality of the service was bad this time. Hope they can improve the staff.

The quality of food here is superb for McDonald's. All the food portion we ordered were nice. The special request to the burgers were also fulfilled. One thing to improve on would be the dessert, the chocolate Sundae had very little chocolate and also the McFlurry ice cream were not stirred before serving.

The environment at this outlet was great too, had a good time with my girlfriend.

Overall a good...

The worst McDonald's ever been. We had waited for our food more than an hour. The food reached around 12am,while we were at first floor. About 10minutes later, 12.08am, one of the staff told us that they'll closed at 12am. After that she started to off the lights, on and off some of the lights. We had to rush and can't finish the food. The time we gonna go downstairs, there was no light at all, we can't see the staircase while we were going down, unluckily we got tripped and fell off. But the staff was just behind us, she didn't on the light or even care for whatever happened. The whole night with her grumpy black face. This is the service that you all suppose to provide? After that, we still ordered for take away, not much customer there, but we had waited for almost half an hour! Never ever go there again!!! Extremely disappointed!!! Stop working or selling to customers, if you all can't serve the customers well and...

On 2019 i throw a birthday party for my daughter, the service was good , got mascott and game. And also 2staff with us all the time to assist us. Yesterday we wanted to repeat the best service. But the manager named SITI BAYZULIANI was rude,all the time with her fussy face, order was wrong, food cold,drink tasteless, and have to wait a very long time for food. Our package min rm500 8pm-11pm, but we received all the food by 10 and how do you expect for us to add more to reach the minimum spend? The game party not even do,the party hall no music its was like a sad party birthday ever. The birthday girl food is not there at all and have to 2,3x asking only got haha. The manager siti also not even aware which is the birthday girl. Overall the service was very bad and will never throw a party here again. Maybe will come again if they hire a new...